it’s first time for me, don’t know what is the reason.
if anyone from support team here, so please reply.
Guys, there are costs when converting between currencies, you can’t really expect to receive the same money. At least not if you’re withdrawing in your local currency.
You are right but in my case the currency conversion fee is charged after crediting transfer which is included in $136, my bank said they received $136 from skrill, currency conversion fee 1.5% and FED is applied on $136 which was deducted from my account.
after all which bank charged you $36 on $172 as currency conversion fee?
I was using MoneyBookers since my first withdrawal at AudioJungle. It was all great until two months ago, when they officially changed their name from MoneyBookers to Skrill (at least in the bank statements). With that change, they also seem to have changed their network of partners, ie. intermediary banks. And since then, my money from Skrill to my bank goes through an intermediary bank which charges randomly – once they took 13 euros, then second month they took 16 euros. And the worst thing is, I can’t even find out how much I will be charged, it seems totally random.
I contacted Skrill about two weeks ago and there is still no answer. I guess there won’t be any.And so I ordered a Payoneer card
Yes also my bank told me about this issue started from when moneybookers was transformed into skrill, last year my transfers were credited in my (another bank account) without any cutting.
i have double checked with my bank there is nothing any intermediary bank involved to process this transfer, and an intermediary bank can’t charge $36 for a $172 transfer.
unfortunately paypal is not supported in our country, i am also using payoneer mastercard card (their fee is also heigher) was tried skrill for low fee (compiared to payoneer) but it’s my big mistake, skrill is a stealer company
I recently made a bank transfer (Transaction ID: 1002978288) of $172 USD (after skrill fee) from my skrill (moneybookers) account to my local bank account and i got $136 USD credited into my bank account.
I asked my bank for this huge ($36) deduction, they said we’ve got only $136 from skrill (moneybookers).
Then i submitted a support ticket to skrill for asking them where was gone my $36, they said we’ve sent $172 to your bank, $36 was charged by an intermediary bank involved in transfer.
I contacted again with my bank to ask them there is any intermediary bank involved between you (my bank) and skrill, they said after investigation a few minutes, there is nothing any intermediary bank involved between us (my bank) and skrill to process this transfer, the skrill sent $136 to your account, please ask skrill for your $36.
Then i again submitted a support ticket to skrill for this $36 huge charges (stealing my money) on a $172 transfer and they are not respond me after 15+ days.
I googled for this and found skrill is stealing money from withdrawals without providing any reason (using the intermediary bank as reason which is not involved in).
Also i was sent a test transfer of $15 (Transaction ID: 987198546) to my same bank account few days ago from this transaction which was sucssfully credited in my account without any deduction.
1. remember intermediary bank can be charged $25 not $36. 2. if intermediary bank was involved then why skrill is not providing me it’s details.
PLEASE STOP USING SKRILL for WITHDRAWAL YOUR HARD WORKING EARNINGS
Hi guys, thanks for bringing it to our attention, the appropriate staff have been notified. We are currently looking into the matter, and we’ll be sure to update the thread accordingly.
If anyone else is having similar issues, please let us know via this thread. We apologize for any inconvenience, and hopefully everything will be sorted ASAP. Thanks for your understanding.