ThemeForest

Posts by CreatingDrew

2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Definitely interested. Would depend mostly on the dates, but this sounds like a lot of fun!

10 days ago via VideoHive | in thread Deep South US Meetup?
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says


You should send in the support ticket and tweet it with your ticket # . Support responds way faster this way than the usual.

Hey Sherman, thanks man :)

I actually did that a few weeks back actually and they didn’t answer back haha. I think it’s because the issue is a very complex one. It’s all good now though, it’s in the works of being sorted out.

Yup, this was our mistake Tim. There was some complex stuff and then just some plain old confusion on top of it. I’m sorry about that! :)

Anyway, thanks for letting us know about this. I’ll get a ticket in for the devs if there isn’t one already :)

2 months ago via ThemeForest | in thread Marketplace wide link issue (Sorry Devs!)
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Thanks for the notice guys, sorry about the issues. I’ve just talked to some of the devs and they are looking into this now. :)

5 months ago in thread VideoPlayer not working
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Replied to your support ticket, I’ll add a note for the devs. Thanks for the reminder! :)

5 months ago in thread Adding jQuery > 1.5
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Hey bas,

Sorry for the wait, we’re under quite a heavy ticket load and this was pretty complex. I’m also showing your ticket was almost 3 days old, not 5, but nevertheless my apologies.

I just went ahead and credited your account in full for the item so you can purchase it using credits (and have a few credits left over). I’ll reply to your ticket in just a second explaining more :)

-Drew

6 months ago in thread Paid for a theme and didn't get it!!
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says
LandonWilson said
CreatingDrew said
I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)

The thing is I want to do video tutorials, but I have a voice like this:

http://www.youtube.com/watch?v=MhODHoaats0

Jeffrey has been quite successful, so give it a go! Don’t worry about how you sound, people don’t really care anyway ;)

6 months ago via ThemeForest | in thread Geeky voice
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says
Skellie said
CreatingDrew said
I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)
It’s easy to be confident when you have Drew’s ‘Barry White’ voice ;)

Awww yeaaaa baby – http://www.youtube.com/watch?v=x0I6mhZ5wMw

6 months ago via ThemeForest | in thread Geeky voice
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)

6 months ago via PhotoDune | in thread Geeky voice
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Please post with the account you made the purchase with or we’ll need to lock this.

6 months ago in thread (Locked) Error installing the theme shapeshifter
CreatingDrew is an Envato staff member
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Howdy Diverroy,

You don’t need to attach or do any other work after uploading with your model releases when using the bulk uploader. Within the system, they are already considered attached to the photos uploaded during that batch :)

More details here – http://wiki.envato.com/selling/upload-instructions/photodune-ftp-upload/

6 months ago in thread categories
CreatingDrew is an Envato staff member
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