I am Latvian (north-east of Europe, near Sweden, Finland and North European part of Russia) but I’ve been in Lebanon for 11 years now and it feels like home
Lebanon is a really tiny country on Mediterranean shore near Cyprus and Syria. It is so tiny that there is no space on the map to write the name of the capital leave alone other cities. Long ago it was Phoenicia, so many ancient ruins here. Phoenicians were first to discover a way to dye clothes in red using sea snails. It started in the city of Tyre (now Southern Lebanon). It brought them more wealth than gold. They were also famous traders, that’s why they were called “traders in purple” in Greece and Roman Empire.
Official language is Arabic, but many people speak English and French, because they concentrate on languages starting from kindergarten. So we are kind of mixing these three languages. If you are American or French you just can speak your own language and you will be understood. This of course might not be the case in mountain villages. I don’t really know the life there. A lot of different people here – really amazing.
Politically we are always in mess but we are having a lot of fun anyway. And when peaceful (thankfully it is for most part) it is a wonderful place to be in.
Perhaps you could use the opportunity to enlighten the customer as to the flexibility your services give and the results that could be expected (increase in his business $$, more sales leads, etc).
Thank you solybarr. This is a good point. I am already building knowledgebase where they can learn what they actually can do with their websites (hope someone will care!). I feel afraid to give them promises regarding increasing their earnings – it’s so hard to guarantee this (otherwise I myself wouldn’t need to consider taking customers ) but I certainly can teach them a lot about how they can use it – newsletters, website only promotions etc. One of the crazy things I need to explain to people that when you just put a website out there nobody will just pass by your website. Believe it or not many people think all they need is a few pages and every day hundreds if not thousands of people will come to their website.
If you have to do a lot arm twisting to get them away from a free site like this, it’s probably not the right kind of client. It says two things to me: Either the client is a do-it-yourself control freak that is going to be a nightmare to deal with, or they don’t really have the money to spend. So personally I would just move on to bigger fish. But I wouldn’t burn the bridge either because odds are they will go ahead and attempt the free site then come back to you when they are frustrated with the results.
Yes it is confusing. I was planning to do Adwords campaign so I got all these type of keywords so I thought they may ask and that I should include some arguments in my landing page. Don’t have much experience in dealing with customers though, I started by building my own websites. Thanks for your reply!
I was researching for what people look for when they need a website and I find a lot of them look for free websites. My question is how do you explain your customers why these free websites are not a good idea and why they need YOU . I mean these free websites like webs.com and weebly. They first give you a free website then offer you an upgrade. If he upgrades there it is still much cheaper than my services.
Anyone has good arguments? Need it for my toolbox