Posts by Dzinc

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi ZoneTnet, welcome to ThemeForest, this is a general open forum. The appropriate support section for this item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction.

In the meantime, this thread will also remain open, welcoming any/all feedback from the community, in case someone does have an accurate solution for you. Your patience is appreciated. Thanks and good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi again ViktorZ1991, we’ve located your ticket, and it has just been replied to, please check your inbox!

Should you need any further guidance, simply reply to the existing ticket and support staff will be glad assist. Thanks once again.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi Matt, welcome to ThemeForest! You can find the item’s documentation included inside the All files & documentation option/package in the Downloads page.



In addition, for additional troubleshooting, the appropriate support section for this item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction.

Please let us know if you need any further assistance. Your patience is highly appreciated.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says
Hi ViktorZ1991, could you please provide us with your support ticket ID? Hopefully we can have everything sorted out as soon as possible. Your patience and understanding are highly appreciated.

Please refer to the updated post/status below. Thanks!
3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi arkeithley, welcome to ThemeForest, please take a moment to follow the steps from the visual guide below. It will help you to successfully download/install/activate your WordPress theme.



In addition, for additional troubleshooting, the appropriate support section for your purchased item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction. Your patience is appreciated. Thanks and good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hey DS, that’s great news, welcome to GR! Looking forward to your submissions, good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi b-jou, welcome to ThemeForest, this is a general open forum. The appropriate support section for this item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction.

In the meantime, this thread will also remain open, welcoming any/all feedback from the community, in case someone does have an accurate solution for you. Your patience is appreciated. Thanks and good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi smarty2luv, welcome to ThemeForest, this is a general open forum. The appropriate support section for this item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction.

In the meantime, this thread will also remain open, welcoming any/all feedback from the community, in case someone does have an accurate solution for you. Your patience is appreciated. Thanks and good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

Hi sikman, welcome to ThemeForest, this is a general open forum. The appropriate support section for this item, if offered, can be found here.

Please follow the instructions provided in the link above to interact directly with the author, where he’ll be able to point you in the right direction.

In the meantime, this thread will also remain open, welcoming any/all feedback from the community, in case someone does have an accurate solution for you. Your patience is appreciated. Thanks and good luck.

3984 posts Community Team
  • Attended a Community Meetup
  • Community Ambassador
  • Envato Staff
  • Contributed a Blog Post
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Brazil
  • Grew a moustache for the Envato Movember competition
+4 more
Dzinc Staff says

This thread is now in › Item Discussion

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