Posts by HittingSmoke

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
HittingSmoke says


I just created an account to purchase a theme and I’m severely disappointed in the payment options here.

PayPal, which I and many other people refuse to use for a plethora of reasons, and Moneybookers, which is more or less a PayPal clone. Neither of which are run by a legitimate financial institution and are prone to freeze accounts on a whim.

If you want to use detached, third party payment solutions like this instead of a proper, integrated and direct payment system at least include Serve, which is run by an actual financial institution on their back end.

I’m not sure if I’ll be making a purchase here or not with such limited payment handlers.

Hey there HittingSmoke, I understand what you’re saying, but the fact of the matter still is that PayPal and MoneyBookers are systems that are used widely by users, and at the moment have more users than Serve or other payment systems.

These are the most common used choices for payments online. I for one am very satisfied with PayPal thus far!

For more information, please feel free to contact Envato Support. They might be able to provide more information on this subject.

PayPal is the biggest gripe as many people are shying further and further away from them ethically. I don’t want to get into a philosophical debate about censorship but there are too many places that only offer PayPal simply because they are the biggest, and for no other reason. I’m glad there was an alternative.

The Moneybooker site I’d never heard of, but upon a quick Google search there was a few alleged incidents of them freezing accounts with no recourse. This affects sellers more than buyers of course, but I’d still rather not do business with such entities. The reason I mentioned Serve is because it’s a service by American Express, which is a legitimate financial institution and short of fraud investigation or law enforcement intervention they’re not going to be freezing accounts on a whim without proper customer support.

I’d love to be a continued customer. I did buy my theme through Moneybooker and it went perfectly fine. It’s not a service I intend to make regular purchases using though.

2 posts
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
HittingSmoke says

I just created an account to purchase a theme and I’m severely disappointed in the payment options here.

PayPal, which I and many other people refuse to use for a plethora of reasons, and Moneybookers, which is more or less a PayPal clone. Neither of which are run by a legitimate financial institution and are prone to freeze accounts on a whim.

If you want to use detached, third party payment solutions like this instead of a proper, integrated and direct payment system at least include Serve, which is run by an actual financial institution on their back end.

I’m not sure if I’ll be making a purchase here or not with such limited payment handlers.

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