Posts by Ibby

Hi sparatik,

I hope you are well. I’m very sorry about our delayed reply. If you let me know the ticket ID number I’ll take a look at your case as soon as possible. Have a great day, thanks!

digitalvox_design said

Ibby said

digitalvox_design said
Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

Hi digitalvox, I see that your ticket is already assigned to the necessary staff member, you should receive a reply soon. Please allow some time while the reviewer in question replies back. Thanks so much for your patience.

Ibby, thank you very much for support.

- digitalvox

My pleasure! Just let me know about anything else you need in the future.

miseld said
Well done Ibrahim, you deserve a new badge “FORUM SUPPORT SUPER STAR ”
You are Always No.1 I must admit.

Thanks for your kind words miseld! We all need badges, right now I need one ‘Awake at 4:00am’ lol

pavle said

OrangeIdea said

Ibby said

OrangeIdea said

pavle said
Well, I think we all know who you are

i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations”

Hi OrangeIdea, congratulations for your new badge! Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!

WOW )) Thank you

Awesome, mate. I also reported piracy, hope I’ll also get that badge

What’s the ticket ID number? Thanks!

OrangeIdea said

Ibby said

OrangeIdea said

pavle said
Well, I think we all know who you are

i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations”

Hi OrangeIdea, congratulations for your new badge! Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!

WOW )) Thank you

My pleasure, it’s not a problem!

OrangeIdea said

pavle said
Well, I think we all know who you are

i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations”

Hi OrangeIdea, congratulations for your new badge! Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!

digitalvox_design said
Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

Hi digitalvox, I see that your ticket is already assigned to the necessary staff member, you should receive a reply soon. Please allow some time while the reviewer in question replies back. Thanks so much for your patience.

Semenov said
I sent support ticket (#214892) to Envato support, about 24h ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

Hi Semenov, I have replied and escalated your ticket, you should receive a reply soon.

Thanks!

Hi guys, I hope you are well. My name is Ibrahim Rodríguez from Envato Support. I’m very sorry that we are delayed in replying to your tickets, the team is getting ready for the annual meetup and we are working as fast as possible. In addition to this, we also had some issues with the servers yesterday, but everything is fine now.

I’m checking your tickets right now, thanks for your patience and my apologies for any inconvenience caused.

Have a great day!

finc said
Can I setup Scroll Bars for the slide in Window?

Hi finc, I hope you are well. Have you tried contacting the author of the item in question in order to get some help with this?

Thanks!