Posts by JamiGibbs

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hello mesunil2010,

If you’ve submitted a support inquiry, can you let us know the ticket’s ID number? I’ll be happy to check on the status of it. As for your submission, as miseld said, it can sometimes take a few days to be reviewed especially if you’ve submitted right before or on the weekend.

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Done. Have fun! :)

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Congrats, Jamie! You’re an incredible asset to the Envato Community!

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Thanks for letting us know your ticket numbers, sbenzon! We’ll be responding shortly. I’m going to lock up this thread for now but please don’t hesitate to contact me through my profile page contact form if you are having more trouble getting a message to us.

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hello sbenzon!

I’ll be happy to look up the status of your support inquiry. Can you help us out by relaying the support ticket ID number that was sent to you when you submitted the ticket?

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hi webinest and all!

Can you send in some examples of this to the Envato Support team? We’re interested in investigating and correcting any errors you’ve located.

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

As Chris mentioned, here’s the response I got from Nike at the beginning of March when I asked them about when the challenges were coming back:

We will provide an update on the status of Nike+ Challenges soon. That’s actually all of the information that I have at this time, and I apologize I can’t give you a firm answer one way or another. Right now, we’re taking feedback that will be considered once a decision is made.

Your guess is as good as mine! Lets hope they get it back up and running (heh!). From the tone of the message it sounds like they’re thinking about getting rid of it entirely which would be a shame.

A few of us are still tracking our runs individually on Nike+ which can be motivating although maybe not as awesome as the group challenges. Feel free to add me! I’m always looking out for more virtual running partners. :)

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hi guys! We’re looking into this. As they say, ‘Keep Calm and Carry On’ for the time being. :D

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hi there Matt,

I apologize for any misunderstanding you may have had from this transaction. If you would like to send in a support ticket, we’ll be happy to explain further the situation surrounding it.

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Thanks for further describing the issue. I’m forwarding this on to our developers. In the meantime, we ask for your patience as we investigate.

by
by
by
by
by
by