We’re well aware of that site
A note Piracy discussions in the forumsPlease do not post any threads discussing or link to piracy and/or warez sites. These do more damage than good and will be locked or disabled.
The Review team is working with fine tuning an algorithm with the review process to strike a good balance between reviewing new items and reviewing soft-rejected items. During this time the progress bar and the review times can vary widely. Please try and be patient and submit the most polished version of your files that you can
Unfortunately you’re in bit of a sticky spot since it looks like your previous designer has run off without providing you with access to the purchased license. The author will only be able to provide support to the license holder. So that means you will either need to get the login information from the designer who purchased the theme or purchase another license under your own account.
Sorry I don’t have any better news for you. Thanks!
The best way is to delete the item and upload again , because this thing happen to me … but when i saw 21 days of review…i deleted and upload again and in 3 – 4 days they accepted .
Please DO NOT delete your items and upload them again. Deleting soft-rejected items and resubmitting as new items is considered abuse of the system and your upload rights could be disabled. Thanks!