Posts by KingDog

5569 posts
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KingDog Envato team says

Best to ask through a Support ticket – http://support.envato.com/ Each item and usage can vary :) Thanks!

5569 posts
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KingDog Envato team says

For information on what happens when a file is removed from the Marketplace, please see our Knowledgebase article – A file I bought or wanted to buy has disappeared from the system, what’s happened?, as well as the article on support. Lots of good information there on what steps you can take. Thanks!

5569 posts
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KingDog Envato team says

Please let Support know the problems you’re having – http://support.envato.com/ We’ll be happy to investigate the situation :) Thanks!

5569 posts
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KingDog Envato team says

Hey guys. Ratings are still very much in the beginning stages and this has come up several times in the past and is part of the bigger Ratings project. Thanks for all the feedback so far and we’ll invite someone over to give you a more detailed response. :)

5569 posts
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KingDog Envato team says

Due to the new algorithms and whatnot that Jarel talked about in his post here, please disregard the progress bar. As Jarel mentioned, the new review algorithms have played havoc with the bar so it’s not currently very accurate. Thanks for your patience while we work on it!

5569 posts
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KingDog Envato team says

A note Piracy discussions in the forums

Please do not post any threads discussing or link to piracy and/or warez sites. These do more damage than good and will be locked or disabled.

Report any copyright, piracy, or warez violations to Envato Support, and see the Knowledgebase for info on Copyright Support. Thanks!

5569 posts
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KingDog Envato team says

If you reply to the email it will update the ticket :) Thanks!

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KingDog Envato team says

Hello :) Have you tried contacting the theme’s author? Here is their support information – http://themeforest.net/item/healthcare-medical-health-joomla-theme/4633931/support

I’m sure they’ll be happy to give some suggestions. Thanks!

5569 posts
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KingDog Envato team says

Please report this kind of thing to Support rather than post it to the forums. Although in this case, Support has known about that site for a long time and we’d love to see it gone forever :)

Forum Rules

DO NOT Post any threads discussing or link to piracy and/or warez sites. These do more damage than good and will be locked or disabled. Report any copyright, piracy, or warez violations to Envato Support, and see the Knowledgebase for info on Copyright Support. Thanks!

5569 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 4 years
  • Located in Canada
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KingDog Envato team says

Support will always contact you if your files are removed. Check your spam folder if you haven’t seen their emails. If you can’t find them I would suggest opening up a Support ticket and they will be able to resend the messages – http://support.envato.com/

Thanks!

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