Hello I see the purchases in your Download area now. Have you tried a different browser? You should also receive a purchase receipt which will also include a link to the download. It may be possible that your spam filters have blocked that email, but you should be able to fine both of those files in your Downloads.
KingDog saidyou will let us know if there are any issues? The payment day has already passed in Australia so when will you figure out if there is an issue or not? We too have commitments.
Payments that span weekends can take a bit longer We’ll let you know if we notice any issues. Thanks!
As mentioned in our Knowledgebase, when the 15th falls on a weekend, payments will be delayed till the next day. I’m not sure if this has anything to do with a delay, but I will confirm once the Australian office opens. Thanks!