Posts by VF

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I guess the solution would be to show buyers the actual rating breakdown (x stars for “support”, y stars for “item quality”, etc.), but I suspect the “support” average would still be low, as most happy buyers would choose “item quality” instead. So the best solution is probably to expand the ratings to more than just a single, overall rating, and instead allow buyers to rate multiple criteria. For example:


Code Quality – 5 stars
Support – 5 stars
Documentation: 3 stars

This would make the ratings much more meaningful, as opposed to just being a microcosm of the support scenario described above.

+1

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Since Envato gives 100% on its birthday to authors, it would be fair for authors to give their 100% to Envato on their birthday :nerdy:

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

What I want to know is this. Where should I start? What would you recommend someone build who is going to take their first stab at a product for this marketplace? Are there certain items that should be avoided until a certain skill level? Are there any hot categories right now?

@hellojon, It is hard to answer without knowing which market/industry is your focus. Since you posted this thread in ThemeForest, I guess your focus is web design. If this is the case, then I would recommend you to be planned / prepared for regularly supporting your items.

Creation and selling are different things. So even if you are experienced in certain industry, it would be better to start analysing what sells better here, which items have high/low competition and which ones have high/low demand etc and decide accordingly. Btw, you can pick a strategy that works / comfortable for you – it is upto you to decide. Everything is already open for observation here.

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I was rated 1 star with this reason.


Any there is no way to contact to buyer

This buyer is giving feedback about rating system. This is like…

\\

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Rounded corner is best for hand. This is the only version of iPhone I like! :D

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Let me know your thoughts everyone ;)

But you got the message. The buyer seems to feel flexibility is the problem. Not the other aspects of item.

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

Just my neutral vision. Regardless of what kind of tools and set up Envato comes up with or how Envato responds to the community, there is a definite risk in managing dispute resolution – in which Envato has zero experience right now on Market part (not proven with efficient/economical support system). The paid service (Studio) as well as mandatory support (Market) both will face a gray zone of defining the “service value” and comparisons with hourly rate at some point. May be it will require half a dozen unexpected new polices to pop within single year and it would be tough for Envato to gain profit as well as trust from authors and buyers.

Personally decided to stop being a complainer and just stay as an observer. That’s the only thing a community member can contribute here.

\\

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

I’m actually having a better month compared to the last few. 15 sales. That said, I just got back to authoring after a very, very long hiatus.

Any plans to upload something on TF & CC?

Would like to see staffs uploading code based items and support their items. ;)

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

My suggestion is to mark every author with the badge “Author Provides support” – “Author Does Not provide support”. It will be easier for buyers and authors. Buyers will know what they are buying and everyone will be satisfied.

This info already available in Support tab of every item. But instead of conveying support availability message to the buyers, the very presence of tab raises expectations – before purchase. Even the new policy of mandatory-support will result in the same way. This can become more of an advertisement than a commitment.

6023 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

For this loooooong post. My answer is… See the price. Don’t count other’s profit. Because we never know how much someone invested before making certain profit.

ThemeForest’s current business model is microstock and not a hardcore Theme supportive platform (see the fact that TF & VH doesn’t differ in many aspects). From one point of view, authors are responsible for essential updates – however the guarantee comes only when the platform itself hard-wired for Theme market, support and update. Currently its not hard wired but just a high traffic street.


Why should we allow this to continue to happen? Can’t Envato take control?

Buyers have the choice of picking what they feel as reliable theme / author etc. Buyers have to do basic research before buying. Envato’s role can be improved by making the search process easier and highlight qualified items in different ways. For example, by measuring average response time, update frequency and reasoning etc. All these requires investing on proper tools.

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