Posts by bensmithett

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

We’ve just deployed another change for Firefox, Chrome & Opera users.

  • You no longer need to “Right Click > Save As” to save files.
  • Files will be saved with sensible filenames, eg 1234_author-name_item-name.mp3 (no more folders full of various preview.mp3s!)

This feature isn’t yet available for Safari & Internet Explorer users.

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Hi everyone,

We’ve just shipped a workaround for this, you can now download the MP3 from a new button below the audio player:

download audio preview

Unfortunately at the moment clicking the link will open the MP3 in your browser, so you’ll need to Right Click > Save As (or just save the file when it opens in your browser window). We’re working on opening the Save File dialog automatically for you, will post here with further updates.

Thanks!

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

It’s pretty much all I buy now, though I only listen to the vinyl occasionally. You get an MP3 download code for actual listens, plus a big, pretty, physical thing to keep & admire.

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Hi all, we’ve shipped a change that should address the issues you’re seeing, more details here.

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Hey dedalx, we’ve shipped a fix for this, more details here.

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Hi all,

We’ve shipped a change to the way we load JavaScript that should see these issues go away.

Thanks for your patience while we looked into it. While we still haven’t been able to reproduce the bugs, and we don’t believe they were very widespread, it was clear to us from your comments that they were real and needed fixing.

If you continue to see problems, don’t hesitate to open a support ticket. We’ll keep an eye on this thread, but Support is the most reliable way to make sure we hear about any issues.

:) Ben

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Any news on the missing icons in Firefox and IE? I’d rather not have to switch to Chrome to see icons. Envato’s marketplaces seem to be the only websites I visit where this happens.

Hey sightsignal (and others who were having the icon problem),

We still can’t reproduce the issue on our end, so there’s going to be a bit of back & forth while we figure this one out :)

I’ve just shipped a version of the icon font that’s encoded differently – can you let me know if it’s made a difference for you?

Also are any of you behind a corporate firewall or proxy or anything like that?

Thanks :) Ben

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says




Seems like quite all buttons (not only the ones from the image)
are down at the moment. [Firefox]



They worked for the last days but now i’ve the same situation as Doru already mentioned at page 59.

@Leupsi @Doru we’re having trouble reproducing this in Firefox. What OS/version are you using?

Thanks :)
My icons have disappeared too! Firefox 27.0.1 – Mac -OSX – 10.6.8
Please fix my icons!!!!!!!

Hi josweb, doru, Leupsi & sightsignal.

I haven’t been able to reproduce this in Firefox 27 on OSX (Mavericks or Snow Leopard) or Windows – is there anyone having the problem in another browser/OS combo?

Can I get you to try disabling browser extensions & userscripts, just in case one of them is involved?

Cheers, Ben

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says

Hey all, rest assured we’re looking into this (I just found out that this particular thread existed).

As mentioned here, so far we’ve been unable to reproduce the problem to isolate & fix it.

We’ll keep investigating and keep you updated, but in the meantime I’d very much appreciate as much information about:

  • your browser
  • browser extensions
  • operating system

& any other information you think might be helpful. I’ll be watching this thread, but feel free to open a support ticket & get the info to us a little more privately if you prefer (please refer to this post).

Thanks, Ben

91 posts
  • Envato Developer
  • Has been a member for 2-3 years
  • Envato Staff
  • Australia
  • Bought between 1 and 9 items
bensmithett Dev says



Not sure anyone mentioned this already, but it seems the rich snippets for the star ratings on search result pages are not working anymore. Before the price and rating would display and now there’s no meta data displaying. Check the Google Structured Data Testing Tool: http://www.google.com/webmasters/tools/richsnippets?q=http%3A%2F%2Fthemeforest.net%2Fitem%2Favada-responsive-multipurpose-theme%2F2833226
Thanks cmoreira, it looks like our ratings schema data is ok (Item 2) but something has changed around price & authorship schema data that has broken things. We’ll check it out :)

Thank you for looking into it! This is very important for CTR on the search page results. Looks like the ‘price’ should be inside the ‘offer’ data according to the example here: http://schema.org/CreativeWork

Greetings, Carlos

Hey Carlos, the rich snippets for prices & star ratings are fixed now, you should start seeing them in search results again soon.

Thanks again for bringing this to our attention :)

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