I bought the same BLOCKED theme 2 days before it got yanked. The main reason I bought it was the support on the theme website (now gone) and the promise of future upgrades. Documentation can only go so far. Very disappointed now. Was told that no refund or credit will be given. I think support for these themes is implied in the purchase. Theme Forest need to make it clearer that support for a theme is not a reason to consider a purchase and is never guaranteed. I assumed it was. Or offer a support level for an extra $10 or something.