Any update on this today? How about a workaround for those affected? Unfortunately the suggestion to use a different paypal account does not work for me as I get the same error with both accounts. Clearing cookies & cache as exstortionist suggested above also does not work. Been 5 days now that I haven’t been able to make a purchase…
Carmen said
Hi everyone,Still no update from PayPal, meanwhile if you are experiencing the error message we suggest you: - Or use a different PayPal account
fyi- i’ve tried 2 paypal accounts and get the same error with both
Carmen saidDon’t worry I would never. Not sure what you’re referring to. That’s my ticket number and error message above. Thanks for the update.
Keep an eye out here for more information and we suggest you don’t post your personal payment details on a public forum.
Hi, I opened a ticket earlier (UQC-198-37537) but haven’t heard back. The error I receive after clicking pay now is:
“This payment cannot be completed and your account has not been charged. Please contact your merchant for more information. Return to merchant and try a different payment method We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).”
I have tried 3 different valid credit cards from two different paypal accounts and get the same error each time. The primary currency is USD . Hope this helps. Thanks
ETA * – I just tried again using my linked bank account as the payment method and got the same error.
Any update on this? I am having the same problem.
