Hi my friends,
I am very surprised by the way themeforest reviews the items. unfortunately My theme has been rejected and I just don’t know why : http://demo.acquiathemes.com/acquia/. The reviewer feedback is:
“This is too similar to http://themeforest.net/item/demure-the-demure-charm-of-the-drupal/notes/3942414 which has been taken down due to a DMAC notice.”
Demure was my theme that disabled for a DMCA notice because of using a Logo similar to toopixel.ch. Although we resolved the issued with the complainant but themeforest disabled it forever, freezed the money we earned.
Please tell me what to do.
We have received a correspondence from the complainant requesting that the DMCA be withdrawn against your item, ‘Demure – the Demure charm of the drupal’. We have complied with that request and the DMCA has been withdrawn.
Additionally, we have conducted our own inspection of the item and with consideration of the seriousness and severity of the copyright issue at hand, your item will remain hard-disabled. The issues that have become apparent with your item are that the file directly copied or heavily inspired its logo, layout, and overall design from:http://toopixel.ch/ Replacing the copyrighted images, code, or other assets of the item will not be permitted in this case. You will not be allowed to re-submit this item.
my item hard disabled for a [language] reason, the layout is heavily inspired by toopixel!
i’m really frustrated, you killed 6 month of my time!
after about 4 days no one gives me any answer, where are themeforest stuffs? as i said we resolved the issue with the complainant and the DMCA is withdrawn by the complainant. why my item is still disabled? also the money is not released?
Now it’s more than 24 hours after that i opened a support ticket but i didn’t receive any answer from themeforest stuffs! although the DMCA is withdrawn completely by the complainant but it’s still disabled on themeforest. it seems that themeforest doesn’t care about it’s authors!
my item was in the top sales of the last week, please give me an answer ASAP.
dropletz saidYou’ll need to give Support time to review the situation and then re-enable the file. Thanks.
thanks for your time and effort. some of previous buyers complaining why the download link is not working even they paid for that!
i resolved the issue with the complainant and the DMCA is withdrawn by the complainant. why my item is still disabled? also the money is not released?
KingDog saidthanks for your reply, yes i found it under my spam folder, they removed it because if ‘DMCA notice’:
Check your email spam folder. Support would have emailed you if they took it down. Thanks!
Dear Envato, I wish to point out that template listed is in violation of copyright and has been stolen from TooPixel Switzerland. http://themeforest.net/item/demure-the-demure-charm-of-the-drupal/full_screen_preview/3942414 7KHZHEVLWHOD\RXWDQGWKH6ZLVV?DJSL[HOORJRKDYHEHHQFUHDWHGDWWKH7RR3L[HODJHQF\IRUWKH promotion of our work and for our own branding. As such, the original layout and the source for template sold can be seen here: http://toopixel.ch/ Our layout and branding was stolen, ripped and its being redistributed over your website as template IRUVDOH6XUHO\WKH?DXWKRU?GLGVRPHPRGL?FDWLRQVIURPRXUOD\RXWEXWDV\RXFDQFRPSDUHDQGVHH the simmilarities are more than obvious. This “author” and his action, will damage our brand identity because our logo and our website have been sold from what we see 49 times and people will use our brand identity as it was some clipart or stock for their own project. 3L[HOL]HG6ZLVV?DJORJRZDVFUHDWHGLQZKHQFRPSDQ\ZDVFUHDWHGDQGLVDYLWDOSDUWRI7RR3L[HO branding. We demand removal of template from your website and warning of customers that they have purchased something that wasn’t authors original work. I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law. ?VZHDUXQGHUSHQDOW\RISHUMXU\WKDWWKHLQIRUPDWLRQLQWKHQRWL?FDWLRQLVDFFXUDWHDQGWKDW?DPWKH copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.please help me, how this could be happens? i just used toopixel for inspiration.
sevenspark saidthanks for your comment, i provided an easy to understand but detailed description of the installation in the provided docs but the reviewer insists on her claim. is there any way to make them reviewed by another themeforest reviewer?
From what I can tell, the reviewer has simply asked you to provide more detailed documentation on how to install your theme properly. Since this all likely came about due to a customer complaint, that’s probably a good thing so that you’ll avoid customer confusion in the future.