Congrats. Today I got Elite Care Pack too. But I have 4 stickers.
I submitted update of my WP plugin 1 hour ago. 5 minutes after that it was approved.
I remember in September 2012, after iPhone 5 was unveiled, it was hot topic. Internet was full of discussions, reviewes and memes. This year – nothing. Are people not interested in iPhones anymore?
I hate new trend. I don’t need thin smartphone. Give me fat smartphone with huge battery!
LCweb saidThe same for me.
Last 12 hours have been absolutely terrible. Wasn’t experiencing something like that from last Christmas.
LCweb saidExactly! http://www.calendar-365.com/holidays/labor-day.html
Am I wrong or was the labor day in USA?
What the difference between AdBlock and AdBlock Plus?
I use AdBlock. It has quite simple algorithm. It doesn’t analyze data – it blocks resources if their URLs contains any of pre-defined keywords, like: ad, ads, advert, etc.
RescueThemes saidWait! Your initial list was: “Support is defined as fixing bugs, responding to questions or problems, and ensuring compatibility.” Now you added new item to this list – educating buyers. What else?
The root problem here is that you’re viewing your customer as “guilty” when in fact, they’re simply needing some guidance and education. In this situation the solution isn’t to blame them or take offense to their inquiry. If you’ve determined that it’s another plugin that’s causing the issue, explain that to them. You’re not being asked to fix someone else’s bugs. Taking 30 seconds to educate the buyer and explain the cause of the issue will go a long way for your business.
Next situation. Buyer purchase WP plugin. Something doesn’t work. I ask for WP dashboard credentials. Buyer doesn’t give it to me, saying that he doesn’t trust people. He suggest me to explain to him what to do and he tell to me what he see. Now I can ignore this buyer: “No access to WP dashboard – no support. That’s it!”. What should I do if support is mandatory?
This is not a hypothetical situations. It is real. It happend to me several times. Not often, but anyway, I don’t want to be punished because of buyer’s whim.