Posts by pixelentity

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Also noticed that figures in earnings tabs are incorrect because reversals are not included, this leads to statement and earnings/portfolio pages showing different numbers for the same data.

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Issue is not author related, checked first row of popular items and they all are affected.

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Why don’t use the API? http://marketplace.envato.com/api/edge/item:5901846.json
because it only contains sales figure but not total item earnings (which includes +2$ sales)
488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

bitfade account 2mins monitoring

http://pastie.org/pastes/8970090/text
488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

still there unfort

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

@pixelentity click F5 several times.
Not sure if i got what you mean but browser cache isn’t the issue since i use a script to check the value

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

I hear you… might need to send over a ticket about this though. It’s not that I’m not getting your point straight away, but rather due to the fact that this is quite a random thing, the more direct data we can provide the devs to look into it, the quicker the resolution could be :)
There’s no need to include a screenshot, you can test it yourself:

http://themeforest.net/user/ThemeFusion/portfolio

refresh the page 4-5 times and you’ll see 2 different values (due the amount of difference, they can’t be new sales or reversals)

@revaxarts
we know your tool does it, we also run an awk script to parse the CSV but the problem for us is that we often request withdrawal a day before end of the month so the sales missed would have to be manually included in the next month payment. By using portfolio counters we don’t need to do that.

@ab-themes
can’t be server propagation issue, the bug is only happening since this night and the difference between the 2 values is too high.
488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

nope, this one is different. I just noticed it happens even if you’re logged in and you check other author portfolio, i did a test with avada and again i got 2 values but the difference in this case was much higher.

My guess is that difference = sale reversals, sometimes they get included, sometimes they don’t. Still a pretty annoying bug because we rely on those counters to calculate earnings split for our partners.

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Hello devs

there’s a bug in portfolio sales counter: if i refresh a few times the portfolio page, our last theme randomly shows 2524 or 2517 without new sales / reversals happening between page reloads.

Same bug affects some items of our other account as well and seems to occur only if you’re logged out.

488 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Won a Competition
  • Referred between 1000 and 1999 users
  • Author had a Free File of the Month
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
+3 more
pixelentity says

Dunno about you guys but mine are all at 100% :P

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