Posts by plusquare

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

Go for nodejs :bigwink:

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says
http://dmypbau5frl9g.cloudfront.net/assets/badges/had_featured_item-ad779a0aa38bff1f6e2699dfb3c5dbb6.svg

I mean, come on. I’m not a girl who just won her school’s art competition :D

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

I didn’t thinking too much, not even bother about new badges, but recently I found that it could be cool if there is badge like…”This author have more than 50, 100, 200 items in portfolio”. Maybe it have no sense at all but in other hand it could motivate authors to make more good selling items and earn one more cool badge :D

Not a good idea to incentive authors to thrive for quantity instead of quality :p

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

They look so wrong, I really liked the old ones. Specially the paws, they look so non motivational now :D

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

Very good idea as well @ThemeVillage ;)

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

I’ll also have to say that the fairest condition would be that the support would be paid and optional for authors. Either you pay the small price and get NO support at all, or you pay additionally a support fee and get all the support you need. That way it would be transparent to authors and buyers. Upholding all the support that is needed now for the items is already a joke for the price that people pay for them. IMO even the current prices are only ok if there is absolutely no support at all. And buyers should know this, it is the main reason the prices are so low. I sometimes spend hours helping people getting my item the way they wanted to make sure they won’t give me a bad rating. Considering the money I get from my item (7-8 $) I make constant losses. I only have few sales but I don’t even want to imagine what it is like to have like ten times of my sales. If you want to make the marketplace sustainable for authors, charge buyers for the support.

Precisely what I think, we already give the support, it’s a matter of getting some return from it to make it sustainable.

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says



I’ve just had a client who asked me for custom work and when i’ve said that i do not offer it, he said that my support is bad and that other are going to the ends of the world to do free work for him..

If support would become mandatory, imagine buyers like him. It gives them total control and leaves us with absolutely no freedom. We’ll became slaves of Envato and our customers.

:(
If specific rules are set, this can be avoided.
And you’re sure that all authors will follow those rules? An author might do free customizations for the buyers and Envato would let him do this, because they wouldn’t know, right? And then the same buyers will come to a different author who doesn’t do this and rate badly because he doesn’t help him in the same way even if he purchased the support pack. And we both now that bad ratings remain there even if they’re stupid :)

There will always be that, stupid people will be here to stay :D but they are a minority fortunately. What I’m trying to say, is that if envato provided the option for paid support with specific rules of what buyers get and don’t get with that, it would be awesome for the buyers and authors. There is no perfect solution, this is what I think would be the best solution here.

Of course there will be always buyers wanting more and more, for those you tell them, look envato has these rules, we provide fast support in these conditions, costumization is not support but developing.

I rarely get costumization requests, most of support is about issues, bugs or feature localization. This is what I think should fall in the support package.

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

I’ve just had a client who asked me for custom work and when i’ve said that i do not offer it, he said that my support is bad and that other are going to the ends of the world to do free work for him..

If support would become mandatory, imagine buyers like him. It gives them total control and leaves us with absolutely no freedom. We’ll became slaves of Envato and our customers.

:(

If specific rules are set, this can be avoided. One thing is when you say you don’t offer that kind of support, other thing is envato policy saying that. Of course there will be always buyers wanting the universe. But if envato sets some specific rules here, with a low price they could get the fast response support they often need. If they want bigger support it’s up to the developer to enable another package which would be more expensive but that could integrate another level of customization and work for the buyer

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

Nah, don’t think envato taking over support of our items is a good idea at all :D

@visualkicks Agree, but most authors here already provide that support, it would be just a small income that would pay a percentage of the support staff. Of course it could be a bit higher like 7-8 dolars, more than this would be a bit harsh for the buyers i think. Also this would be valid for 2-3 months tops, not 6 months like envato is suggesting. It is way too much time.

592 posts Don't be so humble - you are not that great.
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+4 more
plusquare says

If you guys want to improve the support here on envato, give authors the OPTION to enable a support pack for their buyers, by providing a good support platform for us and for a cheap price such as 3-5 dollar per user, we could easily manage the support and control the costs of it providing a great support. In resume:

  • Provide the option to enable support package for authors (per item*)
  • By enabling this, the buyer has the option to buy this support package for very cheap 3-5 dolars
  • The buyer has then access to the items support page (made by envato)

What this would bring:

  • Money to the authors so they can pay their support staff or at least a percentage
  • Money to envato, by providing us the support platform we don’t mind that you guys take a percentage (of course the support platform/page needs to be pretty good)
  • Buyers have a way to pay very little for a premium support

Do you guys agree with me?

Cheers

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