Posts by rayoflightt

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

Arvixe shared hosting. I’m using it for my themes/templates for almost two years and I’m satisfied. It is also recommended for Concrete5 themes.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

@Gareth_Gillman, thanks I didn’t read all posts.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

I think this may have something with money refund for authors as possible future feature. Maybe refund will only be possible for author’s money share, not for Envato’s “fee” that would be kept as “fee for using site”. I hope this won’t happen.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

you should limit the number of support requests per customer per week or month

Sounds nice but then a customer sends you one email with 100+ questions…

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says
492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

My opinion about design of these icons is that design is good as illustration but not fit very well as icons. That is not designer’s fault for sure, there was someone who wanted to have icons just like these we got. Like designer/client work. Personally I don’t care much about icons, there is much more important problems here lately.

When I first saw icons I never had impression that design is “feminine” as some authors said. Feminine or masculine or neutral design can be produced by men or women equally, not to mention that those categories are highly subjective. Sometimes final design depending of project requirements and sometimes of personal taste, and there is definitely no gender difference in skills for design.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

I’m curious about what the penalties will be for not replying to support questions within 72 hours? And how will you determin if the buyer is telling the truth? What about questions asked by e-mail? How would you be able to verify it?

+1

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

SLA is not only for hosting companies.

I worked for years in a real IT company (a successful one) with more than 200 employees and we had mandatory response times depending on the severity of bugs (critical, high, medium, low). And this was part of the SLA. SLA is mandatory in the real life, when you deal with serious clients.

I find it acceptable if Envato will have something like this in place.

I find it acceptable too if Envato gives me fixed monthly salary for that, night shifts paid more. Now I just can hope that every month I will sell enough and never know what can happen in future.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

greenline because there is lot of individual authors and we are not company with 24h online PAID workers like hosting companies are. And because of problems that may happen with any of us that I mentioned in previous post.

492 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

@greenline Buyers who spend some time here, reading comments and asking pre-sale question usually get idea about authors and their responsibility. In business responsibility doesn’t depend on moral but on profit. No author will allow buyer to be dissatisfied if it reflect on his/her sales. So no need to force it here, competition will delete “non-responsible” authors..

I will just repeat question to Envato what would be punishment for “bad” authors who didn’t answer in 72 hours? Are we going to have disabled accounts/themes because someone is ill or had an accident or had lot of question that he/she didn’t have time to answer in 72 hours or maybe he/she died?

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