justinfrench saidVacations still imply working against a schedule, and one of the reasons we are on the marketplaces, is answering support when we choose to, and working when we choose to! This system will imply that we will have to, as DS put it, become contractors for Envato. The best part about Envato is making our own work schedules!
I am a lone wolf, like many authors here. Say I want to take a longer vacation where I have no Internet access, or suppose I get seriously ill and am in the hospital. Things happen where people are unable to work, either by choice or by circumstance, and we should not be punished for that. I very rarely let a support issue go unanswered 24 hours during business days (Monday – Friday), let alone 48 or 72 hours, but I should not have to worry about the consequences if I am unable to provide support within a certain timeframe. These proposed changes severely limit the freedom that both buyers and sellers have come to enjoy.
We completely agree, and this is a huge part of making support sustainable for authors and clearer for buyers. As mentioned in Collis’ post, we are working on a system for vacations, illnesses, etc.We also recently released the author teams feature, which makes it possible for authors to share their support work out to other users (though we understand that some authors may not ever want to do this), and finally, we want to set an expectation with buyers that it can take a few days (rather than a few hours) to get a response due to time zones, weekends and other issues.
+1 here, and some buyers can not tell difference from customization to a free support.
You have to wait the theme author to adapt the latest Slider.
PS. Why you don’t have a purchase badge?
Cool! 0 sale in 100% rates so far. Happy Birthday.
I miss the progress bar too, though it’s not precise, it’s more clear than the text information now.
Cool, it’s more clear now.
Nice improvement, very useful.
The extend license, for more information: http://kb.wpbakery.com/index.php?title=Visual_Composer_In_Stock_Usage#In_Stock_Usage_License