Posts by soundronika

KrazyKartoons said
Hey There,
The Minimum of 3 votes required for Rating, If your buyers decide to avoid rating… it won’t show.
So the rating (stars) will appear next to your track only if 3 or more buyers will rate it.

• Sorry about my bad English
  

Good Luck

Earlier the rating of tracks was displayed.

Hello! Tell me, please, why the rating of tracks (stars) is not displayed on the page portfolio?

ADG3studios said
That sounds unusual. Submitting appears to be functioning correctly here. As for the message you described, perhaps (i) you are clicking the “Need help?” button instead of the “Next” button on your profile page? Or (ii) you are clicking “help” instead of the “Upload” button on the actual submission page.

It appears the “Help” button is in the process of being changed. It should be leading here: http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/353/0/general-file-preparation-guidelines

This should be fixed shortly.

Thank you very much

ADG3studios said
Download or Upload?

Do you mean mean you cannot download one of your items from your portfolio?

Or do you mean you cannot Upload an item to add to the queue?

to add to the queue

bodorobodo said
There is no problem if I understand what you meen. What song can’t you download?

I can not download the track for sale.

bodorobodo said
Download what job? Who’s job?

SoundFix said
Booooooring.

not understood

)))

hello And I, when I want to download the job pops this: You do not have the permissions required to view this article, or the article does not exist. What is it? help please. Thank you!

SonicCube said
You should send 3 names, so they can choose one, or better check which one of these would be free on the marketplaces. Send your 3 top names and be patient

ADG3studios said
Your request will be evaluated when support processes the ticket. For more info you can read here – http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/229/50/how-do-i-change-my-username

Good afternoon

Three days passed, and a name didn’t change. Support sent me the letter where it was written:

“Hi Slava,

Thanks for your email and for taking the time to write us, I hope you’re having an excellent day. We’d be happy to assist you change your username. Please reply to this email with a list of your top 3 choices for new username, as well as your current marketplace username.

Please let me know if I can be of further assistance.”

I not absolutely understood that it is necessary to make. Prompt, please!