Posts by -bianca-

422 posts
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-bianca- says

No problem. Don’t be dazzled by all the text. You probably only need the FTP part and you can check the other bits for learning and reference :-).
And if you fail, try again. There always is a first time. Goodluck.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hi There,

As far as I can see you should be alright with a regular license. But please do check this information.

Goodluck.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hi Maria,

This can be two things really.

1. First make sure you are installing the correct ZIP (installable Wordpress ZIIP and not the all files and documentation ZIP)

2. A few multipurpose themes are too big to install through the WordPress admin. You can upload these by using FTP instead.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hi there,

Perhaps you bought an HTML template. Check the category of the file you bought. HTML files can not be used in WordPress.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hey,

If the item is not in your downloads list that probably means that the purchase is done with a different account. If you happened to contact the author in the past there is a possibility to trace the account details and sign in with that account.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

1. Live demo and /or screenshots 2. Item comments 3. Portfolio of the author 4. Update of items (when applicable) 5. Reputation of the author. 6. Slightly related: Behavior in item comments and /or forum.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hey there, This seems like a custom build website. I don’t know a template exactly like that but this search should show you some worthy alternatives.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

Hi there,

This is a general forum. Theme specific help can be found here.

Just a few general pointers. Make sure you followed all steps as described in the theme documentation. This documentation can be obtained by going to your download section and choose download all files and documentation from the download button. If problems remain after that contact the author through their provided support channel. Goodluck.

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says

download

422 posts
  • Provided great contribution to our forums
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
  • Has referred 1+ members
+3 more
-bianca- says
Just got a reply that they placed the rating at the wrong item by accident…
Well this is might be an issue too apparently. Not to derail your thread but it makes me wonder how often this happens.
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