Posts by -bianca-

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Hi, I’m sorry for your problem. My advice would be create a support ticket (always better to do so IMO) post your ticket ID here or on twitter to speed things up. An official Envato rep. needs to pick this up because others may not able to do anything I guess…

I requested a staff reply for your post for some extra attention in hope it helps.
Goodluck.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Before making the changes it may be good to investigate the reason of the low sales in the first place. Otherwise it may be lost time you put into something that does not pay itself back. Just my two cents. Goodluck.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Post your ticket id here or on twitter. That might speed things up a little . Adding more tickets however will not help you I’m afraid.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Well there are several things you can do. You can check here to find someone you can team up with or learn how to create a PSD.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Thanks for your reply, i’m still waiting for some support, it’s probably something simple or a file is not installed properly

Hi Tony, The link Kingdog mentioned should take you to the appropriate support section as this is just a general forum. Also please note that this a weekend so a response can take a while. Goodluck.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

You can’t transfer your items as far as I know. Edit

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Well I suppose that it depends on you affiliate strategy and preferences but a search for affiliate or showcase must show you some good suggestions.
extra tip. Look for some great affiliate tools on Codecanyon.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Was it a WordPress theme or a HTML template?

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Hi,
This needs to go through support only. Flagged for staff reply. You may contact through twitter and provide your ticket ID there as well in order to get speed things up. This tread is three years old and maybe should be locked to avoid confusion.

326 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has collected 100+ items on Envato Market
  • Located in Europe
+1 more
-bianca- says

Post your Ticket ID here or use Twitter. What do you mean with I do not have the email associated with it?

by
by
by
by
by
by