I was waiting for 5 days(with weekends). My file was approved 3 days ago.
Only .mov format is acceptable on VH. My new project was soft rejected yesterday, because i used .mp4 H264 for my assets. Here is a piece of Soft rejected email regarding this issue:
Video assets must be provided as image sequences or video files within a Quicktime MOV container, and must use one of the following encoding formats (no other formats are accepted at this time):
- Photo JPEG
- Photo PNG + Alpha
- Apple ProRes 422
- Apple ProRes 422 HQ
What about CTRL+ALT+/ keyboard shortcut ?
Also check your plugin’s render settings. Looks like you have software option enabled
It would be nice to see your Cineware plugin settings screenshot…
4-5 days approximately. This is normal thing. Deal with it