Sorry about our late replies. We’re currently swimming in tickets so it may sometimes take longer than 48 hours to get back to you. It’s not the fun kind of swimming either.
Never fear, though! I’ve just replied to your ticket so you’ll have everything you need there. Check that inbox of yours, all right?
Yup, this is definitely odd o_O
Calin has let me know about this and we contacted the devs to see what they can check. As soon as I get some information from them, I’ll get back to you, all right?
I do see that the report is working fine (except for the duplicates, of course) so no need to worry about that
What if i am developing a web app which is free for users and say for extra storage or facility they need to pay for more server resources.
If that’s the case, then a regular license would be fine as long as the feature set is exactly the same. Same accesses, same features, just different capacities.
The best example I can think of is something like a task app: if you can store up to 10 tasks in free mode and unlimited in paid mode, then the regular license is completely fine. But for example, if you can store 10 tasks in free mode and unlimited in paid mode plus something like like “grouped tasks” in paid mode, then automatically it would be a extended license.
Also if i create a PhoneGap based application and web based application, should I get 2 licenses? (both products are same just one is mobile based)
Yes. In concept they are the same product, but technically they are different implementations of the same item, so a second license would be needed.
I hope this helps!
Thought you needed some help
In this case, you would need the Extended License — this is a very common example of that!
As you can see in our licensing FAQ:
In simple terms, the main difference is that under the regular license, your end product (incorporating the item you’ve licensed) is distributed for free, whereas under the extended license your end product may be sold.
This means that, because of your application will not be distributed for free, but it will be available to paying customers (who will use your end product), you must purchase the extended license.
Actually, you can find that answer (in a much shorter and concise way to be honest — I just like to explain things) in our FAQ, too: http://themeforest.net/licenses/faq#license-paying-users-a
I hope that helps! If you need further assistance (specially with Licensing, because it’s kind of a complicated matter), make sure you send us a message to firstname.lastname@example.org.