you do not have to include the PSD
You can ask firstname.lastname@example.org about refunds. Those errors sound like it is just images etc that are not importing. WordPress has evolved a lot since WP3.5 and it could well be that you are using 3.9 that is causing this issue. (amongst potentially a load of other things).
If it is bugged then you would get a refund but if it is down to the version of WP then you may not be so lucky as the theme does advertise that it only goes up to 3.5
Out of interest what version of WP are you running?
The file states it only supports up to 3.5 and your importing etc could be related to the major updates that have taken place since then
Is this not your job as the author – with respect tif you cannot fix this then you and the theme are not ready to be releasing files here
spam and empty link – i seem to remember your other thread linking to some hosting promo pop up too
Why would your file NOT be SEO optimised wherever possible?
Of course it does not help your sales. As Charlie said SEO optimisation is not an added extra to drive more sales – it is a core part of design best practice.
With all due respect using phrases like ‘SEO ready’ raises the question of how much any author understands about optimisation.
If any author sees it as something they need to specifically add to a file then they are probably not in the right place trying to design for sales here.
The thing that will get you more sales is unique, versatile and well thought out design coupled with functional and clean code. SEO is just one of many elements that make this up.
As this is a company site I am assuming it is spam and not to mention perhaps the worst website I have ever seen.
This seems to have gone way off topic but salihveseli is right – there are duplicated sections from the other file and this will never be accepted as it is. Best case it would be taken down, or potentially you could face legal action.
Just to be clear: ‘People who see their designs being copied don’t even care’ YES they do and if you seriously believe that then there is zero place for you here.
If you really want to learn then copying and pasting someone else’s work is not going to help you do this. Making your own work good or bad is the ONLY way to learn.
No one is trying to be harsh or damage confidence – all we are doing is pointing out that this marketplace is for professionals with their own work and these people deserve the respect of people not copying their work.