Fantastic, can’t wait to see it in action on themeforest!
Actually if authors leave they will be taking there themes with them so you can always get support there and don’t forget that a lot of authors support trough there systems or mails. So not much worry’s there.
93 sales till now, not to be greedy but this is very bad for us.
Envato is not a financial institution! If it was they cannot hold on to our money and should work in multiple currency’s and it should work more like a bank account.
So… banks, paypal, skrill etc. should report this. As people have already mentioned if envato reports it and the bank on which you got your money does what then?
to report their financial accounts held outside of the United States, and requires foreign financial institutions
Did a search for restaurants, trying to find our restaurant wp theme and could not (a while a go was on first page) i found html and psd… and i saw a wp restaurant theme appearing on last place of 4th page and first place on 5th page so 2 times (cant point which one :P) ???!!!
I was wondering what is happening with sales last year we had half less themes and just 20% lower sales. I have a feeling that from those “improving search engine” days everything went byby for us non popular item authors.
We are begging for a new search system for 2+ years now we are getting new complicated tax systems, planing of some drastic support must changes, cosmetic changes which didn’t bring anything good.
This is an urgent thing!!!!! I am just so frustrated… and i don’t want to hear “yea just keep on working” because we are paying for the platform which’s core system (product search) works baaaaadly and is of no use.
Use to be so proud on this marketplace that i was a part of it, now to be honest any author that approaches to me i tell him well mate be prepared to invest tons of money to get on here.
Themeforest has become a most popular list item market (WITH FEW EXCEPTIONS)
Sorry for my frustrations but this is a heavy burden on my back!
Your mistake was to keep giving him support after he started lowering rating – you should simply ignore that guy, there’s no way he would give you 5 stars back. I had similar situations, buyer had some issues and I immediately helped him and even did some simple customizations, got the 5 stars, however I went on vacations, couldn’t reply to his new questions and he changed the rating to 1 star with comment: ‘So many bugs now while you’re on vacations’. And the funny thing is those bugs were mainly created by himself. I decided to stop giving him any support.
And +1 forgot to mentioned we had at least 3 similar clients till now.
The main point is here a refund and the theme is still being used. Envato should take steps against that. If you bought a licence and get a refund that licence is not valid.
If the client continue using the theme you can comfort your self on the notion that when some major update on wp for example comes out and his page gets messed up he cannot get any more updates.
There are just to many problems with this model… one more thing… if a buyer pays us how then does Envato have the power for sale reversals and refunds, well… in any money relation decision?
Collis… actually with your current model, buyer pays us, the authors, you and with this all EU authors are in big violation of the tax law. By law if buyers pay me i have to issue an invoice to them directly, which i cannot since i do not have any info on them and with that i have to know were are they from so i know if i charge them VAT or no and one more thing by our law every invoice i issue has to have tax number of the client on it. So this model is breaking EU laws since you evade tax payment but collect all the money and send me the 30% but reporting you do not collect that money. By your model you CAN NOT withhold any money on your accounts and we have to have full info on each purchase including name, address, tax number (if it is a company) and if it is a company if this company is VAT obligatory or not.
If we should go by our laws and even if we could issue invoices to every client, this business with this kind of prices, would have so much work on accountant side that we could close the shop immediately!
I already warned you about this when you announced changes and you all ignored me. You are not taking this seriously, this is a very serious issue, you present a model that we get the money from buyers yet our bank account receives the full 30% from envato and there is one more law that says that i have to be payed from account of the client to whom i issued an invoice.
The reality model as Kriesi sad is the most simple model and would be by the law in all country, the only point is you pay more tax on that model and that is the main issue you just do not want to admit.
Meaning it looks like you are using legal ways to evade tax payment and put it on our backs to worry on.