Posts by Bebel

610 posts Themes and Graphics
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Bebel
says

Hey,

you have to write the theme author in the items comment area or his own forum. Double check the description if a XML file is provided as it is not necessary to do so. Due to copyright issues offering a XML that leads to images purchased on sites like photodune that can bring the seller and you when using them without a lisence in trouble, many authors only provide dummy images through XML if even.

610 posts Themes and Graphics
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Bebel
says

Hey,

I can’t comment on the code but here are my five cents:

Effects and technique seem super fine from the front end view, however the design isn’t very good. There are too many things that just don’t add up (color, typography etc etc etc) However this shouldn’t really get in your way joining themeforest because it is super rare someone masters design and code at the same time. What you need is a designer to team up with, that’s all. From what I see you can get a well made theme on themeforest with your coding skills and someone elses design skills. It’s how most authors do it here anyways :)

As for Landoz: You won’t be able to bring it up to TF standards – just see it as a good case study. Post a message in the forum that you want to team up with a designer and you will find someone in no time.

Best, Bebel

610 posts Themes and Graphics
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Bebel
says

Ok – it’s clear now. Thanks

610 posts Themes and Graphics
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Bebel
says

Hey,

among other things one issue that is not clear to me: do the buyers get my full address and name on their invoice (those data that I provided to Envato and are saved in my envato account) or only the Username/company name?

Thanks

610 posts Themes and Graphics
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Bebel
says

Hey,

it is understandable that you are upset when not receiving support right away but keep in mind that support is not mandatory on ThemeForest. Envato wants to change that but even suggested a 72 hours reply time because it might be simply impossible for authors to reply to the many requests they get each day within a shorter time frame. I had a look at the authors page – did you see the Support tab on the top of the item’s page? It guides you to their support ticket system http://joinwebs.ticksy.com/ I guess that’s where you need to try.

Hope that helps

610 posts Themes and Graphics
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Bebel
says


Hey guys. I’ll be completely upfront with you, no one likes it when we have to soft disable a file. It certainly doesn’t benefit you, the buyer, or even us. And we’re very aware of the impact it has when an item needs to be taken down for repairs. The Review Team will always approach each occasion with common sense to that we can avoid or minimize the pain as much as we can.

It simply not true. Maybe YOU act like this when you do soft-disables, but for us it’s clear that a person who disabled our theme twice didn’t think that the item is in the top list for this week and the problem is ridiculously minor to “punish” my team like that. We developed the theme for 8 months and can loose all the traction in a week because of it. As a person who pay salaries to my support team and developer, I can’t rely on “common sense” here because it tell me to find a better place to sell my product.

What many authors in this thread wants is not to rely on the reviewer’s “personal sense” or their judgement, but have a common rule like: If the issues with the item isn’t a security problem then you obliged to send author a notice to fix it in 72 hours and only then disable the theme.

Totally agree: there must be solid rules that authors and reviewers can trust. 72 hours for not security related issues seems fair and balanced.

610 posts Themes and Graphics
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Bebel
says

We had the same thing happen to us before: one of our top selling items was soft disabled for some small thing I can’t even remember. I told support that this is a super ignorant move – not even warning us before or give us time to fix the issue or something Instead they disabled a theme that earns us money. More over I was on holiday that time and had to manage the fix. Happy I even found out about it quick enough.

In general I totally understand the idea behind it and I actually think it is a good think if it helps to improve the overall quality of items on the marketplace. I have the feeling though that sometimes envato forgets that people are living from what they are doing here and that they need trust in envato to sleep at night.

610 posts Themes and Graphics
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Bebel
says



Now it affects all users as well, great… If I am the seller, why do I have to pay VAT for people for which my country charges no VAT for. My country does not have a specific VAT for selling people in EU.

Even if your business is located outside of EU, this doesn’t mean that you don’t need to pay VAT for EU customers.

As long as you want to sell services to EU customers (individual clients), after January 1, 2015 you will have to pay VAT in the country where customer is located. (or register to “mini one-stop shop” – MOSS – to pay VAT in one place).

http://ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/telecom/index_en.htm

No, I pay sales VAT in my country, and its not specific to EU.

European laws do not apply in my country, nor they have any jurisdiction. If my country says I don’t have to pay taxes, I won’t. Clear as that.

I am afraid you do – the European Union is free to decide how it handles purchases within its territory, so if you want to sell within the EU you need to comply with its laws. It is the same way the U.S. does it.

610 posts Themes and Graphics
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Bebel
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The only problem here is, that envato states (in the TOS) that, we sell directly to buyers, which isn’t true and it never was.

But then again in their terms and conditions they say that people get Envato Credits for their money which they can later use to buy themes on the marketplace. Shouldn’t they already have added the VAT there?

610 posts Themes and Graphics
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Bebel
says

Hey Collis,

it would be great to have an answer about the questions whether we need to pay taxes for past transactions. As I saw it: in your terms and conditions it is said that people buying on the marketplace deposit money in Envato dollars. They can then use these Envato Credits to purchase items on the marketplace: “13. Envato credits: When you deposit money into your Envato Market account it is converted by your financial institution from your currency to US Dollars. We then convert those US Dollars to Envato credits. Envato credits are the virtual currency on Envato Market and one (1) Envato Credit is equal to one (1) US Dollar.”

The way Envato works I also cannot give my clients a receipt for their purchase. I don’t know who they are and where they are from. To add to the complexity – at least in Germany we would be examined from VAT under a certain amount of money per year but needed to state that on the receipt for the buyer.

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