Hi friends, this may sound a little naive but you should get in contact with Envato support and ask them which “Asset / Photo” is this about. You can also use their Twitter account to get a faster response ; if this not helps, change all of the assets you use in theme with a creative Commons licensed ones and resubmit your item and I am sure that it will be solved immediately.
^ Bedros mate this is common sense. If a theme doesn’t sell at all in an entire year the author should delete it. You don’t want bad items in your portfolio, it shouldn’t be handled by Envato.
I’m all for the cleaning up of old items – the marketplaces is bloated anyway.But as someone said, this is off topic
The point is, the AUTHOR should decide whether they will delete their hardWork or keep their items (which is the current state). We shouldn’t be forced at any time by Envato.
As always, when you start to talk about something, only then it becomes an issue.
And also agree with VF, let’s speak about something else like the absence of pagination buttons on top of the search ; we need them at top for better exposure for the old items and better user experience. This is a must, please friends consider adding those buttons on top section of the search too.
SomethingDesign saidSounds like an aggressive strategy, but honestly if an item has 0 sales for more than 1 year then it should be deleted!! no point in keeping it. However this strategy may no be applicable on certain types of items like photos and audio tracks and maybe logos.
Marketplaces doesn’t need a new search engine. All marketplaces need a major deep items clean-up. Simply if you delete all old and not sellable items will create room and exposure for new and modern items. How many years should pass before you realize this minor changes will not help.
No, and the biggest “no” in the planet. Each item here is a result of hardwork in some sort of way, and we must not forced to delete any of the items, in any period of time. Especially in a marketplace that a single author is uploading 4 items in the SAME day with the exactly SAME design and nobody notices it. What you’re proposing is simply unacceptable.
Even if an item sells only one time in a period of not 1 but 2 years, who can say that the author of the item doesn’t need that $2 dollar or $20 (or whatever)? The count of the items you have is still important in a degree even if you have the best search system in the whole universe.
And yes, we still need each single one of that pennies even if they only come once in a 2 year period.
Just letting you know, also checked with Firefox latest and IE 11 and everything seems fine there too.
Hmmm, interesting ; everything seems fine on our side. Sorry for the non-sense question but, have you tried to reset browser settings? (cache & history)
So, day and day after fellow buyers are trying to find support over the forums. It’s obvious that we should make it clear that if one tries to receive support, they should get in contact with the author of the item first by using their profile page, instead of searching help on the forums. Why not to create a simple PDF that states the point above, and name it something like “READ-THIS-FIRST.pdf” and include in download package?
I was just about to post this, and then I saw your comment. Usability is seriously affected by this change, so please consider putting the pagination back at the top of every page, Envato! As it is now, I need to scroll all the way to the bottom to navigate to another page, which is seriously bad.Bedros said
Hi friends, Please add that “Page Number” buttons to top part of the search results too (They should display on both top and bottom parts of the screen). You’re now pushing 50% of the buyers to buy from the search results’ FIRST PAGE.
Users should be able to use those page buttons on top of the search page too.
This is very Important for old items’ exposure because “To see Is To Click”, as always on the net.
^ Related point to the above, from my buying experiences (here and everywhere), I never skip paginations (located anywhere) as long the result displays decently big numbers like: “200 matching items found”
Yes that’s the point, that’s YOUR buying experience , because you already know where to look and how to buy on web and that comes from years of experience. But purchasers need those links to SEE them, to know what possibilities they have, VF.
No visibility = less exposure