Posts by Bedros

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Bedros says

^ Related point to the above, from my buying experiences (here and everywhere), I never skip paginations (located anywhere) as long the result displays decently big numbers like: “200 matching items found”

Yes that’s the point, that’s YOUR buying experience , because you already know where to look and how to buy on web and that comes from years of experience. But purchasers need those links to SEE them, to know what possibilities they have, VF.
No visibility = less exposure

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Bedros says



I think there is no reason to assume the bottom-only pagination as a bias towards first page.
To see is to click. It’s forcing 50% of the current visitors to buy from the first pages’ results.
I see the other way. 50% of users searches keyword and clicks top pagination instead of giving much attention to filters. Talking about past habits of regular buyers.

Respect your thoughts but it’s an obvious USABILITY failure and it should be fixed immediately.We already presented more than enough options to buyers to filter them. Buyers can do whatever they like to do with those filters, because they are already visible enough. Even the recent “search filter changes” reflect the basic internet rule..: “Seeing the links”.

Now, the filters are more obvious (more visible) for only one reason, to make users click on them. Without the absence of page navigation buttons on top, there is no doubt that current structure encourages more purchases from the first page, unfortunately.

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Bedros says

I think there is no reason to assume the bottom-only pagination as a bias towards first page.

To see is to click. It’s forcing 50% of the current visitors to buy from the first pages’ results.

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Bedros says


Then he needs to press the End key one time and click on the page he wants. Not so bad, imo.

Exactly, or the browser’s “Back” button, or use browser history. Even if scrolling was the only option, scrolling UP would be just as cumbersome as scrolling DOWN, I guess.

I think it’s mostly an issue of being used to having it in the top and looking for it in the wrong place. Anyway, not a big deal to me now but I did find it annoying at first.

And now we are just started to discuss even the most basic principles of User Experience and Usability. I can’t even believe that we are talking about this. Sometimes it seems so weird to me and I start to ask myself this question..: “Why we have to fight for something obvious and already proven countless times on the web?”

If a visitor sees a link, they click on it. Because they see it. If they don’t see it, or most importantly if they need to do an extra movement (like scrolling, or clicking on a dropBox button to see the CATEGORY links like they did for the item categories pages when the first homePage update came) they DON’T click on it most of the time, and most of them will start to think “hey, what kind of navigation is this, am I supposed to scroll all the way down again to see the other pages?”. On the web, if you’re by with marketing your products, your visitors should never ask those kind of questions, that’s the golden rule. You should give them the answer before they even ask. And no, most of the time they will not use the “back” button on their browser.

Visitors only interact with what they see on the page itself. This is already proven trillions of times on the internet when it comes to marketing. And we are marketing our products. Exposure is the key here to be able to sell, and it is as important for the old items as it is for new items. Exposure is ONLY possible with VISIBILITY.

Please Envato fix it and place those “page Links Buttons” on both top and bottom of the pages, as you did on the forums’ pages for the same reasons…

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Bedros says


You’re now pushing 50% of the buyers to buy from the search results’ FIRST PAGE.

Gotta love the first page 8-)

Seriously though, I missed the top pagination as well in the start. But then I got used to it not being there, and started thinking about why I really missed it in the first place. I think actually it’s more of an annoyance to authors than it is to buyers.

No, it’s the most basic internet “click” rule and has nothing to do with being an author or a buyer.

  • If there aren’t any page buttons at top, you’re absolutely forcing buyers to buy from the first page. Most of the authors here are already working very hard and it shouldn’t be expected from us to upload new items every day. Old items’ exposure is as important as new items ; and vital for any fellow author here who produces quality work.
  • In the world of Internet, a “click” only happens if there are links. If there aren’t any links, visitors don’t click on them. Simple.
  • Let alone the “existance” of a link, even the “place” of a link has vital importance in the world of web ; and please let’s not start a discussion about the possibility of a click on a “link section” which doesn’t even exist.
  • Other than that, it is a really very basic and vital USABILITY mistake and should be fixed immediately.
  • Finally , there are also “page links” at top of this page while we are just writing all of this, and that “page button links” are there for a very simple and good reason..: Usability / User Experience

Please fix this friends.
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Bedros says

Hi friends, Please add that “Page Number” buttons to top part of the search results too (They should display on both top and bottom parts of the screen). You’re now pushing 50% of the buyers to buy from the search results’ FIRST PAGE.

Users should be able to use those page buttons on top of the search page too.
This is very Important for old items’ exposure because “To see Is To Click”, as always on the net.

Untitled-1

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Bedros says

Lets assume that a user is interested in “SiteTemplates > Admin templates” as you see on the example below. When they click on the “Clear All Filters” button, that not only clears the filters for Admin Templates, but also clears all. User is interested with “SiteTemplates > Admin Templates”, and when they click on that button they start to see WordPress, Tumblr, Joomla, Drupal, etc… That means confusion for a buyer.

15362020050_166cd4b57e_o

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Bedros says

“The world is dream within a dream” – Indian Proverb (at least, as far as I know)

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Bedros says

A simple solution is to take the concept of “item rating” and add a new one for “support rating”, you can also mention the “average response time”. This way if authors don’t want to support, their support rating will be low, if they’re really diligent at support authors will get rewarded and buyers will see it as a selling point.. and the response time indicator will give a general idea of how long the author will take to answer, instead of setting a compulsory time frame (which takes away our freedom) With this idea, buyers will know what level of support to expect before purchasing. But it has to also be fair to authors, because sometimes ratings are abused, so maybe something general like “no support” “occasional support” “standard support” “premium support” etc

+1 , absolutely.

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Bedros says

Personally I think the way it works now is perfect, and it’s proven to be successful – Envato marketplaces are the biggest on the web and authors here are literally making millions.

Per single sale we don’t make profit, so we can not also guarantee our support time too. What buyers are getting is a bargain – they’re getting a completed product which is at a high standard and reviewed to be working, with well documented instructions – in theory no support is actually needed considering what buyers are getting for their buck.

The current system works because only a small percentage of buyers ask for support and most of the time it’s no problem for authors ( it helps improve sales if we do ) but in worst case scenarios we’re always protected because we have the power to decide which buyers deserve our time, and which do not.

Mandatory support gives buyers too much power, and they’ll feel they’ve now paid for support and will demand it no matter how unjustified their request is, and this is a dangerous thing for authors selling micro stock items.

As for support packs, and buyers being able to buy our time, this should be OPTIONAL.. since a lot of us signed up to sell micro stock because of the freedoms, and not work on a time basis with individual customers.

Just my 2 cents :)

Yes, yes and yes for a thousand times for this.

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