Posts by BonfireThemes

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

Hello. I’m gaving issues with the contact form yet again. It seems to be a regular issue; some of the messages just aren’t coming through. I’ve sent test messages myself, first one doesn’t come through while the second one does… Why? And it’s been like that on multiple occasions.

I’m growing extremely worried about how many messages I’ve missed (or negative ratings I’ve received) because customers simply can’t reach me while thinking I’m ignoring them :(

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

I’ve seen some authors place “Trending item” graphics into the description of their items, as they’ve once been trending. Is that allowed?

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says
140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

3000th sale. Wohoo!

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

Ditto.

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

You can try posting you ticket number and clicking the “request staff reply” link. Or tweeting your ticket number to Envato support twitter account: twitter.com/envato_support

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says
140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says


Pretty sure you need to be an Elite author to have that.
I’m Elite author, but I can’t find where to set the “status”.

Whoops, my bad :) Didn’t look.

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

Off-topic. How do you guys set this? I couldn’t find it in Settings page. Do I need to achieve something to have an option to set this “status”?

Pretty sure you need to be an Elite author to have that.

140 posts
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 1+ items on Envato Market
+3 more
BonfireThemes says

I’ve seen this on the forums before. Once or twice someone has signed up to complain that they didn’t sign up to no spam :)

IMO it’s best to make it so that when a customer signs up to your forum, they can also tick a box that would sign them up to your newsletter. Otherwise I wouldn’t do it.

by
by
by
by
by
by