This looks great, but a question: is this 1:1 support between me and a customer? So if a different customer has the same question, a new ticket must be made? Or can other users browse Ticksy and find an answer to an already answered question? (like how a forum is)
The problem is solved, thanks to my theme buyer figuring it out. My theme folder had a space in it. Via FTP he dragged the folder to the wp-content/themes/ directory. The space in the theme folder name caused the problem. He removed the space, and then re-activated the theme, and voila! I find it hard to believe so few of my buyers have had this problem.
@unitedthemes, thanks, I’ll keep that in mind. @jonathan, there isn’t a button to reload XML . I’m sure i have a different Theme Options backend than you.
Good idea with the plugins… i’ll have them disable any and also clear cache. This is in all browsers, and this is the only Admin screen with the issue. I’ll post back if plugins/cache was the problem. Thanks!
I hope someone can help. A couple of my theme buyers recently are having a big issue with the Theme Options screen. First, visually, it’s a mess… the CSS file that does the nice tabbed layout is not doing it’s job. It’s as if there is no CSS at all. The CSS file does exist, but when you navigate directly to the CSS file, there is a “file not found” error.
Also, and most importantly, the settings don’t save when you click on the Save button. The page just refreshes, and not settings get saved.
This is so odd. I have thousands of successful installations, but 2 this week are having this odd problem. Does anyone know what could be the fix?
$50 for such this customization? That’s more than what the theme costs!
Phew, I see a couple here older than me! LOL . The first few pages of this thread everyone was in their teens and twenty’s… wow. But the thread is 3 yrs old, so everyone is older now.
I’m one of the elders here… 40. Started in basic web development in 1995. In college I was the first person to ever turn in a term paper as a web page/site. (I asked permission first) It had Frames and an animated Gif… LOL !
What to do if all prices have dropped 5$ after the review – now most my themes are priced at 30$
I never even considered some items would be priced less! I assumed there would be an overall price bump across the board. (at least for existing items… especially the ones in the top 50 sales)
So I’d like to know:
1. Are existing items getting a price adjustment, or will only newly released themes get this? 2. Could some themes actually be adjusted lower than the current price? 3. I already increased a theme (Price Adjustment Tool) to go from $35 to $40 with great success (it’s making about $850/month extra money for me on one theme alone!) Since it’s now already higher priced than the average, does this mean it will not get a price increase?
Mine is back to original price again. I hope that’s a bug and it will return to the higher price.
Yeah, it’s really weird, our latest theme went from $35 to $45
So it looks like all/most themes will all go up to $45, regardless of whether they were previously $35 or $40. My theme was originally $35, and with the defunct Price Adjustment Tool, raised it to $40.
So it looks like $35 themes will get a beefy $10 increase. $40 themes only an increase of $5. Hope these price increases get finished soon so price won’t be a factor when customers come here choosing a theme.