Sometimes when there’s a technical problem, we need to manually force the system to start fresh, that’s all! Just like that age-old tactic of restarting/turning something off and on again (like my finicky old laptop) to get it to work If you need anything else though, or have any other questions, you know where to find us! We’ll be happy to help Ellice S DreamHost Staff
This was the first major problem I’ve had with Dreamhost, everything else has been minor and quickly sorted out with excellent support. What had me worried was the more than 24 hrs my and clients’ sites were down for the first time and fielding their calls having no idea of the status. I thought checking off ’ ...everything is broken, people are dying’ to indicate the urgency of the problem meant priority but it wasn’t and that’s what was disappointing.
Finally back online, here’s their reason: “It looks like there was an issue with the apache instance hosting your domains. I was able to restart the apache instance and the sites appear to be loading without issue now.”
I have no idea what that means, never meant to cross the apache.
Just checking to see if anyone else’s sites are down because of Dreamhost moving some accounts to a new server in the East Coast after they shut down an old data center in the West Coast. My site’s been down since yesterday and so to 20 other client sites on my shared hosting plan. Other clients on individual hosting plans migrated without issue. Dreamhost hasn’t posted any update or admitted any issues and my support ticket is still open.
Just my 2 cents, maybe give OrangeIdea some time. I’ve purchased a theme from him before (not Rise) and was back and forth on a customization I needed for a client that was not a theme issue which he was not obligated to do at all and he was very helpful.
Try uploading via FTP instead.
I took it, some nice questions. The income question doesn’t state the currency…USD or Euros?
I fall into that category of ‘web designer’ who configures Wordpress themes. I think HTML and CSS is a must and can’t see how even a ‘configurer’ like myself can do without them as I prefer to always work in the HTML window in WP and often make CSS tweaks to the theme. I don’t know JS and have a basic understanding of PHP though and I always mean to delve deeper but haven’t gotten around to it. If I need help I’ll only ask an author privately as a favor and only if they care to.
Not knowing HTML and CSS is doing a disservice to a client’s website imo. I’ll be the first to agree that we’re already getting away with murder using these great themes, we can at least learn basic coding.
Windows 7 ain’t broke for me. The coolest thing about Windows 7 is the window snap feature.
i stopped buying altogether on all site because there is no buyer protection. I buy so many things that has false advertisement and doesn’t work as advertised, that I just don’t have time to waste money on these sites until these issues get addressed and taken more seriously.
You may have your own experiences but I rarely have issues. I’ve only had to raise tickets for only 3 themes, all tickets were answered very timely and in my favor. Personally, I’m very comfortable here and I don’t get the sense that Envato is out to make a quick buck (not implying that you meant that), but get the sense that they’re developing their business model as it’s still a business.
What also gives me some peace of mind is that the staff is always very engaged and at hand, even for minor matters and that doesn’t happen a lot elsewhere where all you get is the corporate persona.