Yes, please roll back this change – it’s really annoying to click the big thumb and a lightbox opens, may be useful to PSD, for example – but to themes/templates, it should redirect to demo with all the sure, like it always was.
It’s allowed but I would say is not an ethic decision, if you respect the author hard work for example. And most of the marketplaces won’t allow this kind of re-sale (I believe TF doesn’t accept this kind of resell of GPL products).
About selling it privately, there’s nothing you can do about it, but I guess the real question would be, why would you resell a product that is not even yours (and support + update it) or why would you buy from this kind of person, I wouldn’t.
I was expecting more aggressiveness from Maywheather (actually not hahaha).
IMHO, Pacquiao was the winner – but also felt both guys were too fresh after bout’s end.
Actually this is not a unfair or suspicious case, when the item is refunded you give back the money to Envato, so the review should be removed, even more when the ex-buyer itself want to change it.
But since the item was removed, there’s no way to change the rating since it will not appear at Downloads page anymore.
It’s more a bug, not the usual problem most authors face with ratings. So, in this case, Envato usually can help without any problem
Happened to me once, just get in touch with support, explain the situation and they will fix it for you.
Downside is that you’ll need a bit of patience because support for this is not really fast
I got used to these kind of questions and actually I love when the questions is simple and not a server-big-bug that needs one hour of debugging hahahaha
Creating and supporting themes is my income source, so no matter what, you must thank you your customer always for trusting and spending their money with your products/business!
Keep calm and do support!
You can get some of these motion videos at VideoHive, edit them with After Effects and export to GIF
The answer is pretty straight forward, check themes that were able to do this (check Top Sellers), check the features they provide and compare to the features you provide.
If you provide the same quality and features than these top themes, was just bad luck, else you will need to work more on the lack points of your theme
Usually you can get in touch with the author through the Envato Profile, at bottom there’s a place to send a message – usually it should work. Social profiles like Twitter, for example, sometimes work properly.
To avoid losing work and keeping everything safe, you can maybe find a trustable freelancer guy/agency to keep the theme updated and remove bugs when new WP versions are released – it may cost a bit more, but it’s easier in my opinion.