Posts by Carmen

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi everyone,

I’d love you to join me in congratulating felt_tips, April’s Community Superstar! Felt_tips has been a long time community member and moderator and is always helpful on the forums. We absolutely love having him as a part of our community! Congratulations felt_tips!

Community-Superstar-FeltTips

You can read more about felt_tips and the Community Superstar award in this Notes post. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

This thread has been locked at the request of the author. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hey MichalskiMusic,

I assume it means noon to 6pm CDT. :) [Edit] Yes, what I’ve said above is correct! The invitation has been changed to reflect this as well.

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi Mindshade,

You can only use samples in your work if you have the correct licensing. If you are going to sell your item, generally that means that you will need an extended license for any samples you are using. If you have specific examples that you are unsure about, it’s a good idea to contact Envato Support and they’ll advise you. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Support have checked out your ticket sensorly! Thanks for your patience. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Great suggestions guys, keep them coming in! :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi ubhape2,

Unfortunately, drug imagery is classified as ‘adult content’ and because of this, we cannot accept it on any of our marketplaces. If you need to get more details or would like to clarify further please contact Envato Support. I hope this answers your question. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi Nesto,

Is this still a problem? Let me know and I can check where we are at with investigating it. :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi @msrashdi,

Can you post your Envato Support ID here please? I’ll make sure our Support team investigate it asap. Please also be mindful that when there is high ticket volume, there may be slower response times. Thank you for your patience! :)

901 posts Community Officer
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Community Ambassador
  • Contributed a Blog Post
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
+4 more
Carmen Staff says

Hi JuzX,

Accounts can be disabled for a variety of reasons. If you friend has contacted Envato Support with his details they will investigate the issue and discuss this with him. If he has a Support ticket ID, he can post it in this thread and I will make sure our Support Team have a look at it asap.

We can’t disclose personal account details on the forums for privacy reasons, so rest assured, if your friend has contacted Envato Support it is the most direct channel to resolve issues like this quickly.

I’ve also noticed that you have started another thread about the same topic. I’ll be disabling that thread as it is a duplicate.

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