Posts by Carmen

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Thanks for your feedback infuse01, it’s great to hear your opinions on how we can improve and make your experience better. :)

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Hi Zayni,

To get support for your item, you need to contact the author you purchased the item from. Support is not mandatory but most of our authors offer support. Unfortunately we cannot answer specific item questions on the forums. Hope this helps you out Zayni.

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Hi guys,

Thanks for flagging this as an issue, I’ll pass it on and give you the details once we’ve discussed it.

Carmen

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Hi 2bytefreedom, Usually you can use Paypal to purchase from our sites but a small number of our users are experiencing a PayPal issue. The error is on PayPals side and we are awaiting a resolution. You can check this thread for updates.

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Have a great week guys! :)

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Thanks for answering laranz, goodluck and I wish everyone many sales in the next week!

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Have a good week everyone, I wish you many, many sales!

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Hi guys, the Birthday Bundle has finished for this year!

A huge thank you for all your support and a special thank you to those authors who had files featured in this years birthday bundle.

Remember the party isn’t over just yet, we’ve got 70% commission for all authors coming up next week!

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Hi guys,

I’ve created another thread to specifically deal with this issue. We have been communicating with PayPal and they are aware and working hard to resolve this issue. We are currently waiting on a response.

I’m going to lock this thread so we can keep all the updates in one place. Head to the PayPal Issue Thread for more details. If you are experiencing difficulties in another area, please contact support. Thank you for your patience.

911 posts Never trust a ballerina with a moustache
  • Attended a Community Meetup
  • Australia
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Carmen says

Thanks for keeping us updated anyway infuse01 it’s better that we know about these things early on even if it was a false alarm. :)

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