Posts by Carmen

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Great work :) Keep it up and you’ll be hitting Power Elite in no time!

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi @elegantprojects,

Unfortunately, although many of our reviewers are bilingual, we do not currently have the resources to translate our sites into other languages. Thank you for your feedback! :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hey guys, We are looking into this question! Will be updating this thread with a reply shortly. :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hey guys,

I’m moving this thread to Off-Topic, it has been enjoyable trying to decipher through all the [name removed] parts! :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi ksraghavendra, you can find all the details about using images in your item previews in this Notes Post by Collis. I hope this answers your questions!

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi @Abberball972, thank you @charlie4282 for your help, unfortunately if you made purchases a few days ago and downloaded them, it is unlikely you will be refunded. However, it’s a good idea to write to support and see if they can suggest any other options. I hope this helps.

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hey @quickmedia, we are sorry but there are no items available under $1 on the marketplaces. I hope this answers your question. :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hey @chiccosinalo and @addictedtolucid this article on the Knowledgebase explains how the referral system works. Hope it helps! :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi @dream-theme, quality of our items is important to us and we do our best to make sure every item reaches these standards. If you have noticed any items that have issues or are broken, please contact support so we can fix and resolve these problems.

We don’t want authors to sell items that are not 100% and it is within our interests to maintain a high quality of items across our sites. However, we also want our community to be able to ask honest questions, ask for feedback and learn from each other, no matter what level their skills are at currently. Thank you for your feedback on this issue. :)

911 posts Never trust a ballerina with a moustache
  • Has been part of the Envato Community for over 3 years
  • Located in Australia
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi guys, Just letting you know I’ve passed this thread on to the relevant staff members so we can look into the most recent feedback. As always, thank you. :)

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