Posts by CosmicLabs

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Congratulations!! :)

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

+1

I usually respond to support questions within 8 hours, and i take pride in doing so because i love to make my buyers happy.

But par of this pride is the feeling i do it while i don’t really have to – it’s an added goodie that comes with buying my items. Making it mandatory will kill that ‘feelgood’ effect for me and make the buyer expect more and more. Not cool.

I agree – it’s feels nice to know that you’re putting special effort in to provide a good service compared to other authors who don’t bother.

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

+1

What happens when small authors who manage support on their own go on holiday etc. or are unable to answer support questions for more than 72 hours?

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Congratulations!! :)

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

+1 Thought this many times :)

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

+1 Great idea! :)

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Thanks! :)

Happy Birthday Envato!

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Awesome rewards, and a great site!

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Great idea – can’t wait! :)

13 posts
  • Located in United Kingdom
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has referred 1+ members
CosmicLabs says

Congratulations! Good luck for the future :)

by
by
by
by
by
by