ThemeForest

Posts by CreatingDrew

2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
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CreatingDrew says

Thanks for the notice guys, sorry about the issues. I’ve just talked to some of the devs and they are looking into this now. :)

Posted 2 months ago in thread VideoPlayer not working
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Replied to your support ticket, I’ll add a note for the devs. Thanks for the reminder! :)

Posted 2 months ago in thread Adding jQuery > 1.5
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Hey bas,

Sorry for the wait, we’re under quite a heavy ticket load and this was pretty complex. I’m also showing your ticket was almost 3 days old, not 5, but nevertheless my apologies.

I just went ahead and credited your account in full for the item so you can purchase it using credits (and have a few credits left over). I’ll reply to your ticket in just a second explaining more :)

-Drew

Posted 2 months ago in thread Paid for a theme and didn't get it!!
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says
LandonWilson said
CreatingDrew said
I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)

The thing is I want to do video tutorials, but I have a voice like this:

http://www.youtube.com/watch?v=MhODHoaats0

Jeffrey has been quite successful, so give it a go! Don’t worry about how you sound, people don’t really care anyway ;)

Posted 2 months ago VIA ThemeForest | in thread Geeky voice
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says
Skellie said
CreatingDrew said
I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)
It’s easy to be confident when you have Drew’s ‘Barry White’ voice ;)

Awww yeaaaa baby – http://www.youtube.com/watch?v=x0I6mhZ5wMw

Posted 2 months ago VIA ThemeForest | in thread Geeky voice
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

I can say as someone who has done a lot of podcasts that almost everyone, initially, is uncomfortable with the sound of their own voice being played back. It’s natural, just be confident and go with it :)

Posted 2 months ago VIA PhotoDune | in thread Geeky voice
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Please post with the account you made the purchase with or we’ll need to lock this.

Posted 2 months ago in thread (Locked) Error installing the theme shapeshifter
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Howdy Diverroy,

You don’t need to attach or do any other work after uploading with your model releases when using the bulk uploader. Within the system, they are already considered attached to the photos uploaded during that batch :)

More details here – http://wiki.envato.com/selling/upload-instructions/photodune-ftp-upload/

Posted 2 months ago in thread categories
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Clear your cache and/or restart your browser. I’ve checked your item comments and others and am not seeing the issue. Also on Google Chrome. I’ve also not heard any other recent reports of this. Thanks.

Posted 2 months ago in thread Recent Comments Show Change?
CreatingDrew is an Envato staff member
2420 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

Please email me the ticket ID(s) via my profile. I only see one (very recent) open ticket from you.

Posted 2 months ago in thread (Locked) Support
CreatingDrew is an Envato staff member
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