Posts by CreativB

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says



Me too – still waiting. I contacted PayPal directly but they said this is not an internal issue. I am little bit confused and wondering where my money is?! This is my first withdraw – not a nice start!
Hi Guentherportfolio – Excited you’re getting a first withdrawal. Sorry the process has not been great. But not to worry – The finance team will be following up on your payment in any case to make sure it gets to where its supposed go to. Submit a ticket to the support team as it sounds like there is a different issue with your payment.

Hi vahid

thanks for your response. I already opened a support ticket. Have a nice day.

Did you get your money yet, Guenther? i’m still waiting and no response.

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Hi CreativB and Pooyaa – That’s disappointing! At this point it would appear its not a PayPal related matter. We typically have a small number of transactions that fail for a number of different reasons each month. Rest assured the finance team will check it out today as they will reconciling payment receipts, they will find out what happened and contact you directly. Or alternatively you can preemptively file a support ticket which will then be handed to the finance team to review. About that forum thread. Not sure why it was disabled – I think it should have been locked so. I’ve corrected that now.

Still waiting….. And I put in a ticket to support…. What is the issue??

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says


Me too – still waiting. I contacted PayPal directly but they said this is not an internal issue. I am little bit confused and wondering where my money is?! This is my first withdraw – not a nice start!
Hi Guentherportfolio – Excited you’re getting a first withdrawal. Sorry the process has not been great. But not to worry – The finance team will be following up on your payment in any case to make sure it gets to where its supposed go to. Submit a ticket to the support team as it sounds like there is a different issue with your payment.

Should I submit a ticket also, I think we all have the same issue if we’re using paypal?

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Payment is done :)

Still waiting….

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Hi CreativB and Pooyaa – That’s disappointing! At this point it would appear its not a PayPal related matter. We typically have a small number of transactions that fail for a number of different reasons each month. Rest assured the finance team will check it out today as they will reconciling payment receipts, they will find out what happened and contact you directly. Or alternatively you can preemptively file a support ticket which will then be handed to the finance team to review. About that forum thread. Not sure why it was disabled – I think it should have been locked so. I’ve corrected that now.

Thanks for the response, I hope this problem gets resolved soon.

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Just wondering what is the update with the paypal payment processing. The thread is no longer available???? Still waiting for my payment.

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

Same here, I was about to start a thread, but you did already. Glad it has gotten noticed, but the other calculations are on point.

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

I believe no.

47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

I read the link and a I do appreciate what you’ve done so far, but now I’m afraid it’s going to get worse. Thanks.


Hey CreativB, you wouldn’t have seen any sales reversals on your statement before as up until two months ago Envato was absorbing the cost in most cases. Essentially, we were paying you (the author) even though no money for the purchase ever made it to us. The link Dzinc posted above goes into more detail.
47 posts HumbleBee
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Located in United States
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 3 years
+3 more
CreativB says

So it can be abused by the buyers? recently I got 2 sales reversal but never got any sale reversal for 2 years before. This started to happening now a days at least for me.

Same with me. Never had a sale reversal for the two years I been here, now all of a sudden I had three within a month. Hope this doesn’t become another problem GR can’t solve…. It’s not fair they get to keep the item for free because they don’t read the clearly written item description..

by
by
by
by
by
by