Posts by Creattive

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

I like your desktop wallpaper :D

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says


I’m waiting for months to finally be allowed to become an envato studio service provider to offer customization for videohive files and now you tell me you are forwarding all my buyers directly to the competition? Well thank you for that!

According to Envato Blog post:

Authors also benefit by having any jobs relating to their files automatically assigned to them (if they are an Envato Studio service provider).

exactly, IF they happen to be one of the few happy people who were allowed to join it.

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

I’m waiting for months to finally be allowed to become an envato studio service provider to offer customization for videohive files and now you tell me you are forwarding all my buyers directly to the competition? Well thank you for that!

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

There are different people here acting as authors, with different kinds of customer support. If it was one of my templates, I’d be thankful to be notified with any errors to correct them (if possible) asap, or find another solution for the customer.

I can only advice you to contact envato support if the problem cannot be resolved by the author. If you explain clearly that the differentiation between v1 and v2 is not made obvious, as v1 is only referred to as “Element 3D” without any further indication of the version, and therefor implying that it works with any version, you might have good chances to get a refund.

My post was meant to speak as an author who is caring for his customers and who tries to resolve issues, therefore I am thankful for customers who are contacting me in such a case. Of course you are still free to leave a negative rating if you aren’t satisfied with the product or the support you received.

Thinking bad of the whole marketplace because of experiences with single authors is not really fair, here are a lot of professionals delivering good customer care. It’s the same with ebay, there are some people trying to scam you, sell broken parts etc, but that doesn’t mean every seller there is like that.

I hope you get the issues resolved either by the author or by envato support.

Kind regards, Tobi

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

The real problem is that there are compatibility issues between the versions, I think you can neither blame the author nor the buyer for that. You could assume that the latest version of the plugin is backwards compatible like many other AE Plugins, especially since you cannot even buy V1 anymore.

The best thing you can do is contact the author and tell him about the compatibility issues with v2, most probably he wasn’t even aware of that. This way, he can either fix the issue (if he has V2 already), or he can at least write a warning message in the description. I see you already contacted them so thanks for doing that and not just leaving a bad rating like other buyers do :)

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says
2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

I have another question, if an author starts with non-exclusive, makes over 75k in sales, and then switches to exclusive, does he then start with 70% as he is an elite author?

Or in other words: Do the sales made as non exclusive author count towards the commission percentage? Even if the author hasn’t been exclusive before?

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

Most probably not, the movement you see in that video does only work if the logo is consisting of 2 parts like their logo. That’s a good indicator that it was not a template.

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

Hi, for a few days the cha-ching sound doesn’t play anymore here. It still says New Sale in the upper right corner but no sound is played. Anyone else with the same problems?

2693 posts aspire to create - create to inspire
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped several times protecting Envato Market against copyright violations
  • Has sold $125,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+10 more
Creattive says

Sorry guys I phrased that wrong. I know that image sequences are accepted, too, and that is great. I’m just wondering why you – besides image sequences – only allow Quicktime videos, although as outlined in my last post that brings unnecessary problems on windows machines.

Is there a specific reason to not allow any video containers besides Quicktime?

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