it’s a bug. ignore it, as far as I know your rate will still increase with your sales, even if there mistakenly is written that you already hit the best rate
webfector saidTOS was not saying that, and Internet Archive can prove it. Here is the link to the TOS in December 2012 (I started selling on CodeCanyon that month): https://web.archive.org/web/20121028125610/http://codecanyon.net/legal/membership and scroll down to 17. Commissions it clearly explains that we are paid comission on sales, and that’s it, there is no hidden fee parts or whatever. What Envato says now is not the truth, because TOS from archive clearly says what is the author position in the all of this.
ThemeBeans saidThe TOS has always stated that this is a platform where WE sell our products directly, as collis unfortunately pointed out. You know their true intention was commission yet they had that bit in their TOS to save themselves from taxes. All in all, Envato is showing as a dishonest company and I don’t trust such companies.
abhimanyusharma003 saidYea, it’s technically a commission rate in every way that I can think of – though they’re saying we always sold directly to the customer, with Envato taking their commission out of our sale – not the reverse, which is the way nearly every author believes the system works as.
ThemeBeans saidIt’s always a commission rate, now they changed it
Plus, like others said – it’s not a “commission rate” apparently. It’s a “fee” we’re “charged” automatically…
read that again, they are talking about you paying them commission, which is what they are also claiming now.
Yeah I know most of the guys say about there bad feelings even their new project doesn’t boost their sales. But they just wanna know it’s only him, something wrong here etc…
The thing is, they will never find out if “something is wrong here”. They will find out that other people have bad sales, too, as it is always. But not if the overall sales are down.
No I don’t agree with you cos there are authors who says about their good sales, look at ‘Keybal’ http://videohive.net/forums/thread/the-sales-monitor/51465?page=521
If one person out of 50 talks about good sales, this doesn’t make this all less biased.
But we don’t have to argue here about that, I just want to say everyone calm down, the world is not going down. My sales today have been average.
Creattive saidAnd you also are a part of it 8 months ago: http://videohive.net/forums/thread/the-sales-monitor/51465?page=412#997518
maartin saidExactly. All these Sales threads are pointless.
People mostly come here to complain so there’s no reason to make conclusions.
Sure I’m human, too
But in the very same thread you find one or two postings from me that it is nonsense because everybody just comes there to complain about low sales, but noone would come in to complain about high sales. So people who read these kind of threads they all think the world is going down because everybody is saying “oh my god sales down, end of the world, end of everything, i need another job, omg”.
The post from me shows exactly the same, I complained about a slow day, not reported a good day.
So you essentially proved my point with that, 3ddym
coming to the conclusion that “envato does big backend changes that kill all sales” only because people here are posting of low sales is and always was a wrong calculation. Even if they did do something that would lower overall sales, you can be sure that they will revert it as they are losing money, too.
Giving away files for free is not allowed here.
Regarding your question: It is mainly the look and the animation that feel off to me. It does not give a professional impression.
envato support takes up to 2 weeks.
However, when your question is regarding a specific item you bought, you can contact the developer/author of the item, who has most probably a much faster turnaround time than envato.
Also you cannot use footage of movies or celebrities in it. I recognized an actor in your preview and you most probably have not gotten his permission to use his picture.
what exactly was the question?