This isn’t good, Envato.
A lot of authors will be rushing to get new exposure on every popular item they have created, as it’s minimal effort to create a “lite” version, which means the new items section will have a constant flood of “old content” products, the popular weekly items will be full of duplicates, taking away exposure to many other themes/authors and adding to item review queues.
Which means that to stay competitive, every author will have to follow suit and do this too, even if they don’t want to.
I’m all for changes and improvements, but to me, this one makes the marketplace significantly worse for everyone. Unless I’m missing something about it that makes it all make sense?
After reading through a lot of this thread, if I understand correctly – Envato are now going to allow having separate items for the same product but with/without extra compatibility/integration of some plugins? If so then I have to say I don’t think it’s a good idea. I believe something like this will cause more damage/problems to the marketplace than good.
The proper way for a theme to be sold at different price points (versions) is to do it within the same item page and having multiple options, similar to how regular license/extended license do it, but even then I’d still disagree with that as we are talking about a measly $10 difference for a theme with all 3 major plugins compatibility vs one without it. Do we really want to have $45, $50, $55 versions/options for the same theme?
I also don’t think we can use “buyers shouldn’t be forced to spend more on a theme because it has X feature” as a reason, because that to me is flawed logic. No one is forcing a buyer to spend anything, if they want a product and that product costs X because it has X features, then that is the cost of the product. We are selling stock products, it makes sense that a lot of features will not be used by every buyer. If a user bought it at that X price, it’s because they think the product is worth X. If not, they wouldn’t have bought it and would’ve looked for something else.
But if Helen’s results are anything to go by here: http://notes.envato.com/trend-spotting/pressnomics-special-latest-wordpress-trends-revealed/ only 10% or less of buyers here consider price a deciding factor.
Perhaps a good step forward would be to set up something similar to http://wordpress.org/ideas/ to centralize and keep track of buyers/author suggestions.
A system like that would stop some forum threads from becoming infinitely long and good suggestions getting lost in the depths forever
I completely agree with other authors that the 4-star rating should definitely require a message too. Because if you really think about it, buyers who rate 4 stars are the ones most likely to give good and constructive feedback as to how the product can be improved.
Great news, this is definitely a step in the right direction.
I also think there should be a way to flag silly reviews so that they are removed. However, I wonder if all authors will end up reporting every single 1/2/3 rating (myself included), because I can’t really think of many honest/valid reasons to leave a 1 star rating of a product the buyer can see live in action prior to purchase.
feel free to add your themes here ( or drop me a line via Twitter or G+ ) and I will add them to the collection
I’d like to also suggest my Valenti theme which uses a pagebuilder I built exclusively for it: http://themeforest.net/item/valenti-wordpress-hd-review-magazine-news-theme/5888961
Me too In the new version of Ticksy you have the option to star a ticket. You could mark all of your bug tickets as favorites then..
Ah great tip, I don’t know how I missed the star feature! That will definitely help, thanks
I will definitely look at Asana too, looks good!
@JustinScheetz No problem, here’s another one that would be highly appreciated:
5- Add a spellchecker to the comment box – Having accidental spelling mistakes is quite unprofessional in my opinion!
@RubenBristian Yeah maybe, but I often need to refer back to a ticket for whatever reason, and it can take me a while to find it, it’d be great to have a small box where we could leave notes (even a simple HTML textarea) so I can quickly write important notes + the ticket number for future reference.
@Imangm I’m having the same issue.
Looks great, good job
After using Ticksy for around 6 months, I have some suggestions that I feel may improve the system overall, apologies if some have been suggested already:
1- I find myself writing the same sentences over and over (especially first paragraphs/signature) it would be great if you could add a couple of buttons to the toolbar that when clicked paste predefined text that you can set in the settings area (only visible to admins of course). Big timesaver when you have a lot of tickets.
2- The main purpose of having a support system as a theme author is to give users an easy way to report bugs. I would love it if I could have a box somewhere (underneath the ticket details perhaps) with a checklist of bugs found, and that from tickets I can quickly add lines to and perhaps attach a ticket to that line for reference later. Currently I write all the bugs on paper (real paper :)).
3- Even though I set the system to require purchase codes, I still get loads of tickets saying that purchase code is invalid/system down. If a code can’t be validated, I don’t want the system to allow tickets at all. I have received numerous tickets from people with pre-sales questions, and I’d much rather not have that in the support system, as that’s what the theme’s comments page is for (and so other potential buyers can see the pre-sale information they may also want).
<script></script> in the ticket.
I hope this helps you and I am really looking forward to the next version of Ticksy.
Congratulations on a fantastic achievement! I am about to become an elite author myself and it’s hard to describe how satisfying it feels, so I can’t even imagine what it’s like to get to power elite status. You should be very proud of yourself!
Keep up the great work