Don’t take it personally, I’m just curious, personally I totally agree with the refund policy.
I don’t agree. I think that offering refunds to annoying buyers is silly to say the least. Think about it, anyone could purchase any item they want and then send dozens of support requests each day until the author gives up and refunds him. Then this customer buys another item, abuses again his “right” for support and gets his money back again. And this could go on and on… until that customer has acquired hundreds and hundreds of items basically for free. This sort of system can be abused so easily.
@Icaroferreira, no offence, but which part of “support is not mandatory” don’t you understand?
I love talking to these kind of buyers. They’re as funny as they are
Sorry, I should have mentioned it is the Unreal Estate theme…I purchased it for $16, and I see it is also for sale somewhere else online for $48. Maybe the cheaper one is an older version that is not as updated? Thank you for the feedback, looking into your other suggestions now.
No, the cheaper one is an HTML template, not a WordPress theme. You bought the wrong item.
There are no free licenses. You could try contacting them and explaining the situation and asking for a free license, but I highly doubt it’s gonna work.
Are you talking about a WordPress theme or an HTML template? If it’s first one, then use the WHMCS-Bridge plugin and in the settings you can enter the URL to any WHMCS installation (you could enter the URL to the official WHMCS demo) and it works like a sort of iframe, so you don’t actually need to install WHMCS on your website. If it’s for an HTML template, then I think you should purchase a license.
Will the results of the survey be made public?
Why would they? They’re not interested in what we want or in acknowledging they were wrong to change them in the first place. The team who designed them [text removed], they don’t want to hear any negative feedback about their “precious” creation.