Posts by DenonStudio

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DenonStudio Envato team says

A question, if you would put pageviews, referrals and searches in one page would that slow down the loading time? The loading times are still bad but it gets worse by having to check three different pages for each item.

UX improvements are in the pipeline :)


Please implement some kind of conversion tracking so we can actually put the analytics tool to some use.

We looked at the conversions report, but there wasn’t a straight forward way to extract conversions based on different author or item. It will require some dev work. As I have previously mentioned, I do this work outside of the core dev team and have no power to change things on their side.

114 posts
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DenonStudio Envato team says

By the way, I just found out the devs have placed a direct link to Envato Analytics inside the author’s dashboard:

screenshot

114 posts
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DenonStudio Envato team says

Curious, are you using only the envato api methods available here or some internal ones too?

We do use the Envato API methods for authentication and listing your items but the traffic data is directly extracted from Google Analytics.

114 posts
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DenonStudio Envato team says

I’m excited to say the Envato Analytics (EA) website has had its first update since Vahid’s post. Here is what’s changed:

  1. Bounce rate and exit rate are now shown
  2. Reports now show when they were fetched (from now onwards)
  3. There are links to individual reports on the items page
  4. And some small UI changes

We also spent time on making the site faster and even moved the entire server to the AWS infrastructure. Unfortunately the Google Analytics API is simply too slow. Hence we have tried to come up with smarter ways to make EA feel faster; like making the UI give better feedback while it’s fetching a report.

Since this update we are also better able to track our usage of the Google Analytics API . With this information in hand we hope to add more of your suggestions to EA. In the meantime please let us know if this update has broken things for you.

Thanks

114 posts
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DenonStudio Envato team says

@halogenic, thanks for a comprehensive report. We have identified the problem and there will be an update available shortly.

114 posts
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DenonStudio Envato team says

This plugin and PHP library are a work in progress, so we are really glad to see people take them for a spin and report issues. Derek and I will look at these problems but it would really help us if with your reports the following points can also be included:

  • which theme on the marketplace did you have trouble with?
  • did you receive errors while testing the Plugin or the Library?
  • if using the library, please describe how you were doing it so we can replicate your scenario
  • if using the plugin, were you installing a new theme or upgrading an installed theme?
  • and obviously what errors you got

Thanks everyone

114 posts
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DenonStudio Envato team says

Thanks for the feedback!

Some of you may already know that I maintain the Envato Analytics (EA) website for Envato, but you may not know that I work for Envato as an external contractor. The upside is that my contribution does not impact the development projects that Envato itself is working on and we are all eagerly waiting for. The downside is that I have to work with resources that are generally available.

I have gone through your suggestions and grouped them into those which require changes to Envato API , i.e. exposing extra data and those which I can address without Envato developer involvement. Obviously, my immediate plan is to focus on the data that is generally available, specifically via Google Analytics. Then over time, as the Envato API matures, to deliver some of your other requests. I hope that works for all of you.

This nicely brings me to my next point re Google Analytics. When EA was first started in 2010, Google Analytics API limited client applications to 10,000 API calls per day. As you know Envato has tens of thousands of authors and well over 1M items across all marketplaces. While not all authors check every one of their items on the daily basis, it’s easy to imagine how quickly the APIs could be used up! So currently we ration the API calls. Fortunately, Google recently increased the API quota from 10,000 to 50,000 API calls per day per project, which puts us in a position to tackle some of the suggested features from this thread.

The next thing is the issue of speed, which has been raised a number of times. I am going to experiment a little bit to see if anything can be done to improve response times. I do not want to raise expectations for significant improvements as there is one thing that we can’t change and that is the speed with which Google Analytics responds to our queries. Accessing the data through the Google APIs is the slowest component of our application. How slow you might ask? Let’s just say because Envato accumulates such large amounts of traffic data sometimes it takes a long time to view a report even on Google’s own analytics website. This is really unfortunate and naturally forces us to favour faster reporting options over slower ones. For example, there are a number of requests to merge the three views provided onto one page. Well that is very easy to do, but currently each view takes an API call, so imagine taking 3 times longer so that it can all be on one page! Furthermore, merging three views into one view consumes 3 API calls, when the author may not be interested in all of the views.

Having said all of the above I am working through your suggestions and over the next few months will be releasing incremental improvements.

I want to thank everyone for adding their views to this discussion, which has been really insightful, and if other thoughts come to mind, please post away!

114 posts
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DenonStudio Envato team says
114 posts
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
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+9 more
DenonStudio Envato team says

Dunno if this is related but after I search for something on AudioJungle and it lists the results, thumbnails don’t play at all. They play OK on the front page, portfolios, etc. The problem seems to happen on search list only.

@Farley_Design, I’m an independent contractor for Envato. I can only respond to problems related to Analytics website.

114 posts
  • Has referred 10+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+9 more
DenonStudio Envato team says

I was able to have a quick chat with John. He was able to give me a few pointers about the recent upgrades which I’ve used to adjust the Analytics website.

I’m interested to know if anyone is still having trouble using the website.

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