Posts by Dream-Theme

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

You know what I really enjoy about this thread?

Serious authors, mind their own business, and keep pumping out files, quality files, getting more sales, and not caring about sale reversals… Ahh! Keep on arguing guys! The front page will get me more exposure cause you guys are too stressed out about loosing 5$ instead of making 5000$! :)

My 2 cents as an author!

I assume I’m not the serious one :p

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

http://en.wikipedia.org/wiki/Chargeback

“Chargeback is the return of funds to a consumer, forcibly initiated by the issuing bank

As @dtbaker points out, it’s not up to Envato.

IMO what @doru was saying is not that Envato explicitly giving money back, but rather not willing to negotiate the situation with PayPal. If Envato does not want to pay attention to this issue, than yes, they must pay for reversals. Not authors.

Please right me if I’m wrong.

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

Though I do strongly believe that Envato does not need to pay for reversals (and authors must themselves protect their support resources with more sophisticated Purchase Code checking),

I also believe that “Purchase > Get support > Get some customization > Reverse Purchase > Trollface” scenario must be eliminated. Envato is big enough compan, so it CAN and MUST negotiate with PayPal.

+1

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

as I understood by the envato’s official explanation about sale reversals, there is just one reason for a sale reversal that is “unauthorised activity on the credit card, PayPal or Moneybookers account”. so i think envato can protect the files! ... what comes to my mind is Envato for example can prepare a new system to encrypt files with a password that will be sent to a phone number which the buyer registers during purchasing procedure in, say, 24 hours after the purchase! ... so if a fraud buys something, (s)he must register a phone number! fake number>sale reversal->no access to the files! real number>sale reversal->tracking the number by James Bond! :D

You do realize it will ruin the marketplace? nobody will use it since there are simpler alternatives.

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says



[...] and the recent incidents will suggest to avoid them [...]
What are those? Proof? Link?
http://mashable.com/2013/08/02/bluehost-down/

Hmm… Our server was down for 3-5 minutes. You (not exactly YOU) can call it “incident” only if you haven’t used other hostings and still believe in Santa :D

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

[...] and the recent incidents will suggest to avoid them [...]

What are those? Proof? Link?

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

Hi,
I’d say it’s decent. All our demos (which are EXTREMELY power-hungry) are running on it.

The only minor complain is manner of response of their support: they prefer shoot standard replies over actually reading your ticket and doing something. :)

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says


hmmm… @doru, you suspect a conspiracy?
no, there’s no conspiracy of anything, just new staff who behave more corporate than the staff we interact in the past. Before they were more communicative and more present on the forum, it was more like a community. They grow up, but some of us still live in the past. But we are growing up also. Is why I don’t like that “sale reversal” change, is not a move that a “friend” will do to you. Is pure corporate way of maximize profit.

That was intended to be a bit of a joke :) But, though I’m here not as long as you are, I understand what you’re talking about. And share your point of view. Anyway we have to live with it. I don’t think anything is going to change… “it’s a business, baby”!

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

hmmm… @doru, you suspect a conspiracy?

816 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Made it to the Authors' Hall of Fame
+6 more
Dream-Theme says

Bravo!

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