Posts by Enabled

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
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Enabled Moderator says

I will reply to this as an author, not as a moderator, or a representative of the Envato staff.

So, as an author, I have one question. Why is the reviewer irresponsible for an error your file had? There are tons of files that get updates and get reviewed. That’s probably why it takes so long.

Further more, reviewers are human beings as well, they eat, they sleep, they have families.

Last but not least, when you hit “Process Review” button, or whatever it’s called, it clearly states that your file can be reviewed in up to 7 days!

See my point now? :)

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

Buyers are complaining their purchase codes are not working. We’ve tested them on our scripts that have been up and running for well over a year now, and they codes show up as invalid.

Have there been any changes made to the API’s? This is a very critical bug that we’d love the have solved, since it’s affecting the way we interact with buyers, and considering most authors here use their own support forums that requires purchase code verification this could be a very nasty bug.

Can anyone else please confirm this?

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

Well, I am new in this so I don’t know how to use these themes. I already sent a ticket. How exactly does this theme work?

It is not a theme, it is a site template. Site templates are managed with code editors, themes are managed with content management systems. Themes start from 40$! :)

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

I have only one suggestion as an author, well, this is more of a fact. Aim for the lowest design quality to be approved, and you’ll end up making the lowest possible amount of sales.

Research is king! Research, try, innovate, put quality first, then everything else. Rejections come to everyone of us, but making something just for the love of getting it approved, might end up getting you low ratings and low sales!

Good luck with researching! :)

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

Mahmoud,

I’ve requested a staff reply for you post, but as far as I can understand from your post, the best solution for this would be to contact Payoneer support and explain the situation to them. I’m pretty sure they can assist you better. Be sure to open a support ticket at Envato to notify them about your situation!

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

thanks all for your support,,, my money has been refund …. rgs..

Glad this issue has been solved. I’m going to go ahead and lock this down now so it doesn’t get awaken years later!

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
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Enabled Moderator says





A moderator joined the discussion too
I leave this here.
??
just leaving that there. :)
Just wanted to explain this. I liked the fact that a third party user like a staff member or someone recognized by the staff as trustworthy, enter the debate you had with the user to try to resolve the conflict as best as possible for both of you.

Thanks Doru for clarifying but I cannot have a standpoint aside from the answer given by Chrstian. I’m an author here as well, and I understand ratings as much as everyone else, but for me, a public rating is never a good idea, there’s a saying in my country ” A good word will make one person happy, a bad word, will make 10 sad. ” So some ratings, given just from “mens rea” ( Guilty knowledge and wilfulness. ) can send an authors item plumeting.

An instant example, 20 milion iPhone 6 Pluses have been sold, yet, only a few bend and in a very unlikely position to achieve, yet, 99% of people that heard the iPhone 6 Plus bends have a bad opinion of it without further research.

My opinion, as an author, not as a representative of staff or as a moderator

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

My opinion was as an Author, an Elite one too, not as a moderator. I forgot to post that in my original message. I have nothing else to add. I like my business private, my ratings as well, the best ratings are those you can resolve first hand with the buyer, not make a public display of them. This isn’t Yelp :P

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

Public ratings are a bad idea, but giving authors the ability to communicate with the person who left the rating ( reply to it and get an aswer back in order to improve ) is something really really really needed!

4392 posts Community Mod Building awesome stuff for your mobile devices!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helps us moderate the forums
  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+14 more
Enabled Moderator says

i didnt know it…. i didnt install the theme, i will cotact the person who bought and insatlled it and then log in with that info… many thanks…

Ask that person to post here for you, support is not mandatory on items in the first place, but posting from an account with no purchase history will surely get you absolutely no support at all! :)

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