Yes, immediate withdrawals would be great, but I guess it won’t happen that fast (if it will)
It wouldn’t be great. A hacked acount could withdraw all money and run, never to be seen or recovered. It’s a great protection method! And I can think of a few other reasons that have to do wkth copyright infrigements.
Hi, I mistakenly bought this Theme called [removed by moderator]
It’a not for Wordpress but Magento only. Tragedy…
I paid for $84 and was desperate when I found it out. I’m asking for only $50 for anyone who’s looking for an elegant and chic theme like Glory.Thanks for helping. Hope this turns out to be a win-win situation.
Hey there! You can request a refund and mention the item was a mistaken purchase. Please note that all license privileges will be removed for your first item purchase.
Also, trading items you’ve purchased is strictly prohibited as it’s against the terms of service and it violates licenses. Please contact support for a refund here.
thanks @greenline this dint work for me maybe because i am using safari browser. Would be nice if they made it simple like a tick button just there.
There already is an option for this. Go to your statement page, and click More Options, after doing so, click Today and select your desired time-frame, and then click All Transaction Types and select Sale. After that, click the search icon and there you have it! You’ll only see the sales!
Thread Locked >> Self Promotion
I’ve locked this thread as per our community guidelines on self-promotion.
Self promotion is not allowed on the Marketplace forums. For examples and clarification, see the section in the link above titled A Note on Self Promotion.
PS:There’s already a thread discussing this issue, located here. Please do not post links to your own items. Cheers!
Of course I know what a mean 1 star rating review means, for me when I get a 1 star rating the scripts total rating drops from 5* to 4* (when I have few ratings).
Yes, I 100% agree with you that ratings should only be given justly, but this is not what the thread is about. You are talking about ratings, which are already public. This thread just mentions the fact that, considering that ALL ratings are already public, the text (review) that comes with a rating should also be visible.
And about your first example, that you could buy an item just to leave a 1 star rating. In my opinion this could happen (and actually happens some times). This is how the world works, not everybody is a good guy and rates everything at its real value. If the buyer is a troll or just wants to harm you then we are talking about something else. He already has the tool to harm you (the public rating) so the public review would help you in the 99% of cases where the review is actually true. You just want to hide 99% of honest reviews (not only those with 5 star ratings but also those with lower ratings that actually state an an problem with your product) so that you are protected against the 1% (or fewer) unhappy buyers that want to make harm.This is why I think reviews should be made public, because they would actually help authors and buyers more than they can do harm.
I see your point, but I still believe Envato has to define certain things very clearly first and set some base rules to leaving reviews, only then having them public would truly make a difference and these ratings would be legitimate and accurate. Until a clear definition is set, and as long as everyone can rate as they please, having them public would only lead to further confusion as to the giant list I posted a page ago…
Your example with an unsatisfied buyer placing a negative review alongside a 1 star rating doesn’t answer the question. If a buyer is not happy and wants to leave a 1 star rating and a bad review it is his right. He bought that right.
Seriously? I’m going to buy some of your files, and make you my personal customization service. You’ll modify all your items for me, place them on my servers, customize them however I want, or I’ll leave a bad review and rating for you. Because I bought that right. Really?! (of course I’m kidding and I’m not going to do this but do you see my point?! )
You don’t buy rights. You buy products under certain terms. And when you buy a product, you don’t buy the right to abuse the rating system in order for that product to get better. That’s not censorship, that’s blackmail. I’m not saying items shouldn’t be rated 1 star, but that the ratings must abide by the terms! That’s what I was talking about. That’s what everyone here is talking about that doesn’t agree with public reviews.
Make them public, but make them public ONLY if they abide to the rules, terms and conditions that the buyers signed up for in the first place.
And no offence whatsoever intended by the following, but at the moment, you have 40 ratings. If and when you’ll stack up 1000 ratings you’ll understand how frustrating it is to get a 1 star rating for a reason that’s completely outside the terms and then needing 20 5 star ratings to get back that 0.01 point you lost.
I still want to hear a plain & simple reason for why aren’t our reviews public like every other online review in the world is. (if it was meant just for the author then it should be called feedback instead)
Seriously?! Please tell me you’re joking.
Read the entire thead! There are a douzine “plain and simple” reasons for you.
There are plenty other more urgent issues to attend to before Envato can make ratings public… So for me this is like closing the thread. Opinions are not meaningless and meaningless is not an insult… So in forums and real life there are times when meaningless can be used. Pointing #7 of “Please DO NOT???? Just because I said we are not stupid ? Ok… ok… we can replace that word for “we can read and understand the real meaning of the buyer’s rating.”. Meaningless can be replaced by “That’s a fact and we all understand so posting this kind of examples are not very constructive”.
Yes, there are plenty more important issues, like properly defining what support is so we no longer have problems with ratings, then we can all make them public. Once a proper definition of support is made, negative ratings based on ” The author didn’t give me free features” will no longer be relevant and will be removed. That will protect the authors. So the thread cannot be closed. It’s not all about the buyers here!
I may have misunderstood what you meant by meaningless if you define it as so, therefore I apologize!
You may be a special case, the case of buyer we all love ( I’m not sarcastic, and I’m not ironic ) because you understand the terms and abide by them and that makes you an awesome person to work with, but we have the occasional buyer that doesn’t read the documentation, terms, only demands, demands, and demands. What should we do with those cases? I was speaking about those issues, those buyers leave ratings as well, and ratings like those may mislead you as a “term abiding buyer” into not purchasing items due to false reviews. Do you understand my concern about this issue now?
I have nothing against showing ratings, but we as authors must be SURE that buyers will not abuse the system. At the moment, 300, 5+ ratings and 1 1 star rating means the item is great, but if you have 1000 5+ ratings and 1 buyer leaves a rude, impolite rating where he attacks everything he didn’t receive, even though he was not entitled to it in the first place, it can ruin an item and/or an author.
These are the matters I was referring to that Envato needs to address before proceeding to making ratings public. Sure, it’s good to leave a bad rating where a bad rating is due, but NOT to threaten or hold an author hostage over things he isn’t obliged to do! We must protect ourselves as authors from these kinds of ratings and you as buyers from not purchasing great items due to a fraudulent rate.
Understand my point now? Cheers and sorry if I misunderstood your representation of the word meaningless, it’s just that threads like these usually catch fire! I apologize for that again!
So if there are some other urgent issues to attend, then this thread can be closed. @Enabled… your 1 start rating examples are meaningless… as I said we are not stupid.
These are not my experiences, they belong to the entire community. If you would have read my post, you would have understood that being a moderator I see a lot of threads and author complaints about certain buyers. Furthermore, nobody called you names or insulted you, so please, relax. Also please keep in mind that this is a community forum, so no opinions here are meaningless, and you cannot request closing a thread since you are not the OP.
But what I request from you is to keep your opinions civil and professional. Forcing your views upon everyone is not the solution and is against the community guideliness since it falls under flaming a conversation Please Do Not, Point 7. Improve your arguments, since “I don’t think so” is not an argument and we never insulted you or considered your opinions meaningless.