Posts by Enru_Chem

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

Teehee, yep. :-) Thanks.

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says
Saafi how was breakfast there? Happy 1800 :D

Enru, MfM pretty much said it right, and he knows from experience :)

It may take some time, but whatever you send does get looked at. Of course it’s understandably perplexing to wonder whats going on after a few days, but sometimes issues aren’t always clear cut, and one person often doesn’t have all the answers. So there’s often some communication going on before responses are issued. And it is true that the process can get slowed by many requests which are lesser priorities but still need to be addressed.

We like to to think we try our best, faster than the rest and we’ll always thank you guys for your persevering patience too :)

Hang in there and don’t watch the pot too much ;)

Thanks for all the responses. I always try to practice patience, and this isn’t an angry Thread. Just a concerned one. Cheers to you guys.

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

Though submitting my file for review was just one concern, my other concern was the response time of contacting support.

I don’t believe it should take any company a week to respond to emails. Turn around times should be within a day, or two. Maybe even having customer support chat.

After futher thinking, I do agree with you on file submitting. I just feel that it was faster when I first joined, compared to now.

Now, I only wrote this Thread to show concern and constructive critisim, not to wine and complain. I only want to better the company by giving my opinion and feedback. I believe in Envato and am proud to be apart of it.

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

I’ve found that a response from Envato can be very lengthy, especially with common problems.

Though I have nothing but kind words for this company, I feel as though they may have too much of a workflow due to the high volumes of people signing-up.

Uploading can sometimes take up to a few days before you hear whether or not you’re approved, delaying your work process. (Example: I submitted my first ThemeForest html template and am waiting to see if I get approved to know if I’m going in the right direction.)

Is it possible Envato is looking in to this? Are they possibly hiring more reviewers? Is it really a problem, or is this an isolated problem?

Love to hear what you guys think.

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

How about offering animated .gif’s to the market? There could be animated icons, logos, 3D objects, etc…

Could it be possible in the near future?

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

Yeah, I’ve had that problem and now I save the description as a .txt file on my HD. Great point.

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

Thank you for this, very cool & useful.

Maybe Envato should definately buy this from you and incorporate it as normal use?

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

Good question. (Thinking probably not.)

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

As a suggestion, how about doing more creases and making the box look more beat up, possibly old and having a new, clean looking one and having them both in a set?

33 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United States
Enru_Chem says

I prefer making packs of similar items also. The buyer has more options then. If you’re worried about them not buying it because it cost more I wouldn’t be worried. Nothing on this site is even close to being overpriced, everything is affordable.

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