As a top buyer I expect my purchases to be supported, I would never pay additional for support, that’s not what was advertised nor how envato has run for years.
When I bought over 1,500 items, it was without limitations on support, and my expectation (and I’m sure other buyers as well), is that we’ll continue to be supported and get updates since that was in place WHEN we Originally Bought things here.
That was a big part of our purchase decision, is that we saw that ongoing support and no limits on that or updates. That was how envato’s markets operated as ‘general standard practice’ (whether or not in tos/legal docs, what counts is what behavior/generally expected outcomes were the way the site has run historically, is what FTC/ACCC would look at).
Noncompliance or change in terms without grandfathering in support for prior purchases would result in civil actions/complaints via ACCC/FTC for noncompliance of what was provided/advertised at original time of purchase.
You can’t sell something under one set of rules then all of a sudden start charging for what had been included at original time of purchase…check with any legal compliance attorney. I’m sure envato would face legal and ACCC sanctions if they tried to do so (in addition to civil litigation from disgruntled buyers), unless some ‘grandfathering’ in of continued support/updates As Originally Sold/advertised that was in place at original time of purchase.The ACCC is Australia’s equivalent of the FTC for consumer protection: https://www.accc.gov.au/
If envato wants to ‘change their business model’ and start all of a sudden charging for support and/or updates, you need to do so only for NEW purchases made After the TOS/terms have been implemented.Pre-existing/PRIOR purchases must be supported with business practices that were in place at time of purchase (whether or not in tos/docs, what counts is what was actually provided as a general ‘standard of business behavior’ at time of consumer purchase, which here is no additional limits or additional charges for updates/support). Check with any attorney. I did.
Wrong. Where does it say that you also paid for support and updates? If this would be enforced, you would get the item you paid for(yes, that’s what you paid for, not updates, not support, not anything else) and, if you would want any support or updates, you would need to purchase something “extra”. This seems fair and it’s the model adopted by all the theme clubs out there.
If you think about it, it’s just the same thing that’s happening now. If an item doesn’t have enough sales, it won’t get updated and will sooner or later be removed or no longer be supported. With additional purchases for updates, the dev may still offer updates in the future, as long as it still generates revenue.
Oh boy, if even people with 1500+ purchases think that support is mandatory and included, now if Envato will include it as well on the theme page will make it just worse. And all this because of what? Because I haven’t seen anyone complaining about the situation as it is now. http://en.wikipedia.org/wiki/Wikipedia:If_it_ain't_broke,_don't_fix_it
You will add the PayPal address when you’ll make a withdrawal, you can’t add it before
It seems that the Aqua Page Builder is not working with WordPress 4.0 Please fix this. I love this plugin
I doubt it. Lots of my themes are using it and I’m yet to hear of anyone having any issue with it. I added it directly in the theme, but it’s the same source files as the plugin from wordpress.org.
But with the support pack you actually provide nothing (not even a proper tool for giving the support), you’re just trying to monetize what we already do (support) and take almost 1/3 of it. 30% is just too much in my opinion.
Opt-out and sell support packs on your own website / support board. It’s your items, your work, you have every right to do so.
I’ll tell you my opinion. Ok, the HTML got approved, but it’s been 8 months since that. In 8 months things change. Especially with multi-purpose themes. The number of sales don’t matter that much and the quality of the theme looks a little bit outdated compared to the new ones.
While it’s an unofficial thing here at Envato to approve WP if it’s based on an approved HTML, I think they should write somewhere a reasonable deadline like 3-4 months in which it’ll be approved without problems. You may get it approved, try mentioning the fact that it’s based on the HTML , this is what I did with one of my themes when it got hard-reject(and it was a unique idea and developed by only after 2-3 months).
GravityDept saidThis is GOLDEN!
My biggest concern
...is that Envato is monetizing the wrong support service. Q&A / bugfixing provide minimal value to buyers in the long run. These are a cost of doing business as an author, and simply good business. That’s why 99% of authors provide this type of support.
What relatively few authors provide is long-term item updates, and this has maximum value to buyers. As long as Envato is planning to give away item updates for free to all buyers they’re not solving the sustainability problem because they’re not charging for value. It’s very true that support requests taper off after six months but I have many buyers from years ago who continually download and thank me for providing updates year after year.Authors have almost no incentive to do this because unless you stay in the top sellers list, you absolutely need to bang out theme after theme to keep revenue up. Charging for updates is an obvious solution, and one that I’ve been fighting Envato for on the forums for several years now. I have very little concern about whether Q&A, support, customizations are made mandatory (I’m going to handle them how I always have). But I’ve already begun a path to toward charging for item updates and unfortunately it sounds like that means not funneling that business through Envato.
I totally agree with this. Couldn’t have said it better.
Also if you’ll check with the black magic specialist that comes from time to time on our forums, you can even double those sales! It has some secret recipes that nobody can beat.
It will have 74 sales in the first 8 days. In the first month it will have 329 sales.
First of all, please don’t mention you’re a developer if you’re not sure about what you’re talking.
1) Plugins like that are creating bad code? You’re making here a big, big confusion, these plugins will output the code you give them, most of them are not placing any custom code, other than the normal grid itself and a few id’s to identify each unique block. Don’t confuse it with software like Dreamweaver, Artisteer, that indeed generate automatic code for everything.
This is a big confusion and you shouldn’t talk about it if you never used that plugin or any other page builders.
2) ThemeForest is forcing you to use the plugin? Wait, what? ThemeForest isn’t forcing you to do anything. My Arwyn theme has just the default WP functionality and has almost 500 sales, which is quite good. There’s no VC, no page builder, nothing, just plain WP. My SCRN didn’t get a page builder until around 5,000 sales, it didn’t affect the theme in any way, it just made it easier, this is why I included a page builder. You’re finding excuses for themes not selling, the market isn’t demanding anything, if you can find any solution to make it easier to build complex stuff without using page builders, it’s good. They aren’t purchasing Visual Composer, they’re purchasing your theme.
3) That front-end editor won’t make even the slightest difference, adding a link or adding a featured image is already possible, WordPress will, most likely, never add anything that would make page builders obsolete. Simply because the majority of the users won’t use them. ThemeForest is just a fraction of the WP users worldwide, lots of them are using free themes, lots of them are using it for blogs, they don’t need a page builder or complex / advanced stuff that would make the blogging experience worse.
Visual Composer or any other page builder do their job very good, they were created in order to easier create complex layouts, making shortcodes obsolete. You can use shortcodes and ask the clients to manually type everything in shortcodes if you think that’s better.
The fact that they’re used a lot, by both the developers and the buyers, it means that it’s good and it does its job.
As for developers that think that it’s the plugins that make a theme popular and not the design and the theme itself… well, sorry, but that’s definitely not it
It’s no commission but it’s fee. Previously they called it commission now they have changed it to fee. So envato is taking commission from your fee.
wrong, you get paid a 50% comission from Envato. When I will get the money in my PayPal account and then I’ll pay Envato, only then Envato will get a comission from my earnings, not the other way around.