If you have lots of customers and there’s many people that know you directly, you can compensate by selling themes directly and having full access to the customers and the payments. But that also requires quite a lot more time, to handle payments, advertising, etc. It depends from author to author, popular authors would probably have a chance, but it would take more time to maintain everything.
Congratulations, 10k sales is a great achievement!
Tell him that support is mandatory and if he wants it, he should his attitude. If he asks for anything that’s not by default in the theme, tell him to hire a 3rd party developer to do the changes for him. I usually get away of this kind of customers by using a cold language and keeping it cool at the same time(to avoid getting an abusive 1* rating as well and to get rid of further e-mails as well).
Those kind of effects are so popular and nothing really complex, the hover effects are just simple CSS animations seen in many themes, there’s nothing copied. The slider is simple too, nothing complex or unique, there’s nothing that has been copied there.
That topic is quite hilarious, he says he posted his work and the next day, an elite author came up with a theme that had elements from his theme. First, only the review process takes like a week or so. People seem to overreact on anything that looks similar, there’s a difference between copying and similarity. 95% of the multipurpose themes are very similar from one to another yet they’re not copies. People would open topics even if they’d see someone else using a horizontal menu saying they copied it from you. Especially new authors. No offense, but that’s not how it works. Honestly, less than 1% of the items that are added here have more than 5% of a theme unique, anything else can be seen on other themes as well.
But again, it’s up to you, if someone would want to copy something, they have plenty of sources, they won’t look at a design that’s not even approved / submitted here.
I’m sure he managed to steal your elements, code them, submit the theme and get approved as well in just one day, after he saw your template/theme. He may be the new Superman of ThemeForest, while the rest of us wait for almost a week just to get reviewed.
Perhaps you should let us know who’s the coder that can finish a theme in one day and get approved as well?
I doubt you’ll get a refund just because you chose another theme. If you find anything buggy from their description / features page or from their demo, then yes, but if your reasons are because it’s not possible to achieve something from the built-in pages and styling, that’s not a reason for refund, customizing it has nothing to do with the author but with you directly, if you’re familiar with coding, you should be able to do it yourself. If you’re not, then hire a 3rd party developer, basically anything’s possible with any theme, it only needs to be touched by the right coder
I agree that some authors are not coding their options really well or some users are used to certain options panels and they expect any theme to work like that, but that’s hardly a reason for a refund.
So if you fill a refund request, make sure you point the bugs you may have found with the theme’s demo and not the customization part, as that’s the only way to get a refund
That’s only what I’ve seen here over time, as I said .
If you’d prefer to risk and spend time with both design and code and then wait to see if you’re approved, then it’s okay, but the risk-less method that’s recommended is to post the work here and get opinions from other authors. The risk of being copied is close to zero. But again, that’s up to you.
Not saying anything about you, but many members tend to overrate their themes, saying that they’ve worked for… i don’t know, 5-6 months on an item and it’s the reviewer’s fault for not approving it, even though it may look like a free one. For the first one or two designs, this is why I’d recommend to anyone to post on the forums, to get a little look and feel on how ThemeForest accepts stuff. As this market is nowhere near any similar market in terms of quality.
It’s because of the design and, in my opinion, there’s quite some way between the current template and approval. The fonts are too small, there are many inconsistencies http://prntscr.com/3lh7bs , scrolling is messed up, http://prntscr.com/3lh7ou buttons with dashed border is a big no-no, in the menu animations, if you quickly go through them, in that animation, some dissapear for a second, some move, it looks like a mess.
It has both design and programming flaws, I’d suggest hiring or working with a designer that already has experience with ThemeForest as I think it would take more time to fix this yourself rather than taking an already approved PSD and coding it.
It’s really funny how it’s the members that don’t have any item approved here are afraid of being copied. Nothing personally with the OP here, but 95% of the authors I’ve seen on the forums asking for advices, being afraid to post links to their work because “it’s good good and it will be copied” never got any item added on ThemeForest. Nobody will copy your item or design because simply there’s no reason to do that. There are unlimited number of websites on the internet, web galleries, etc that can be copied if somebody wants to find unique and high-quality work, higher than even ThemeForest. Just focus on getting something approved here instead of thinking we’re looking to steal your work.
I doubt there was any case in Envato’s history where someone’s work was stolen and published by another(from the forums).