I would say that it is a bit too simple, which is different to elegant. And, the adaptability is also not that good. In this case, only very simple logos with no color can be used. Anyway, these days the standard has been rising.
Congrats! Great projects! Also predicted the 1st and 2nd
Basic standard for new authors has been rising for the past few years, so it need to be more sophisticated, elegant, with more thoughts put into it.
Hey I’m very sorry to hear that, added this guy to my blacklist, just in case…
This is a really bad practice by Paypal, they should provide a tick box or a confirmation button to the buyer, once he’s happy with your work the payment should become permanent without any chance to ask for money back.
I think you should write this to Paypal, I would do that, regardless how your transaction goes.
Maybe they already provide this kind of service? If Envato Studio can do it probably we just need to ask more info?Hope everything will go well!
Thank you! It’s very helpful!
For that case, when buyer do the last payment he/she has to mentioned that he/she received the file without any matter. Then it must be good for our side which we can show to paypal as a prove.
Even if the buyer writes a note with the payment that he recieved the product. It won’t matter. I know it from experience. The way that these disputes are judged is really strange and unclear to me.I won a dispute like that once, while I was talking to a PayPal support representative on Twitter. Then after a week PayPal decided that actually the buyer was right and returned the money to them.
Sounds really bad to me.
I’m gonna paste info about this guy, hope someone who try to have contact with him in the future can google this thread.
This project is called [removed]
Same thing happened to me. Except the client claimed unauthorized access and pretty much took from me over $500. That’s how PayPal works. The buyer of a digital product can always take his money back if he wishes.
That is very unfortunate. The credit card bank policy is quite strange. And 180 days sounds very stupid, I didn’t even know the policy update, sounds like some mail that I would probably ignore.
@3Ddym Yes that’s something authors must do, and unfortunately I didn’t, so I’m not sure if this is a set-up or something. I’m still waiting for Paypal’s review, feels not very good.
3Ddym saidYes he/she (a buyer) can open dispute transaction and in most cases you need to solve it directly with the buyer.
miseld saidHey Miseld,
To be honest, if i were you, i would use Envato Studio for all jobs above $100, sometimes is better to create a service and give 30% commision fee to a company that will stand between you and your client, than lose your money as you do.
Just wanna know that after someone do the payment via paypal can he take it back?
I know that one can take back payment on paypal, I just don’t know they allow it after 3 months! It seems that this client made the request to credit card company rather than Paypal, and Paypal lost the payment so they turn to freeze my money. Envato Studio need to be invited to join for authors.
I though one can pull back money from Paypal in a week, but this guy, [name removed], after finishing the design mission he gave me for 3 and half months (finished on 30, July), he pulls back all the payment in Paypal, and all my money in this transaction is frozen.
Look at the reason: He didn’t receive the file and he didn’t authorize the payment!
This is swindle, I’m very angry.
There were some conflicts in that mission, but I have said if you don’t like my design ( which is exactly what was described in a guide word.doc this guy sent me, totally the same as his requirements) you can cancel the job, I will refund all the pre-payment. And then he ask me to design by my self and after that he said he is ok with my own ideas, and the job is done. If he was unhappy he could always told me at that time, why would a normal guy do such thing after three months? This is swindle.
After 3 and half months, which is now, he is pulling back all the money (What kind of credit card company on earth would allow such a request and paypal is answering OK?)
I have submitted full conversation history (fortunately I still have it) and email archives, hope I can solve this out.
Authors, please remember to keep your conversation history, emails and all evidence after finishing a job. I was using Windows 8 ’s modern skype, it is hard to exported and I have to copy/paste manually, and skype does not keep conversation on their servers for more than a month, it is important to back them up before you decide to flash your phone or reinstall your computer system.